Sofian Ben Khalifa Email & Phone Number

Al-Riyadh Governorate, Saudi Arabia

- Responsible for supporting customer with Nova RAN Optimization Solution.- Providing periodical 2G/3G/4G/5G Network Audits on ANR, PCI/PSC Clashes, CCO Overshooting.- Developing on demand and automatic based CEM reports and dashboards.- Analyzing and troubleshooting customer complaints and provide recommendations that maintain customer satisfaction.- Correlate between Core/RAN XDRs to Optimize End User Experience. - Meet Operator's Customer and take feedback on QoS and services.- Support RAN Optimization team to highlight and troubleshoot Customer Complaints without the need for Drive Test.

Algeria

Responsible for Area monitoring, KPI improving, Capacity Dimensioning and Framing report generation. Working in a managed services project to deliver performance based on contractual KPIs with the customer.

Algeria

RF Optimization of Network Based on coverage, quality and capacity requirement of customer for new and existing sites for various systems like Huawei, Alcatel, Ericsson for 2G, 3G, and 4G Networks. Physical and core optimization, Post processing and analysis.

Qatar

Responsible for Maintaining and Improving RF KPIs for UMTS/LTE Networks. Detailed analysis of Key Performance Indicators. Monitoring Network KPIs: Call Setup success rate, HO Success (IRAT+HHO), Blocking rate, Drop calls, Traffic utilization, RF failure rate etc. Parameter Tuning for KPI improvements (Nghbr/Freq/Power etc.). Audit & Mitigation plan including new feature introduction to maintain/improve the KPIs. Radio Capacity Analysis Detailed cluster DT analysis (scanner, short calls, long calls) with emphasis on L3 analysis. Generation of Raw data & Reporting of Daily/Weekly/Monthly performance reports, based on requirements. Development of Performance reports & presentations Responsible for attending customer complaints. Support RNC/BSC re-homing activities. Pre/Post KPI analysis & improvement plans. Proactive / corrective actions to reach agreed service quality targets. Co-ordination with other teams (IP,Tx,GNOC) to resolve critical issues the Network KPIs. Setting of Formula/definitions and extract the desired KPI indicator, as per the new system upgrades or adhoc needs. Involve in Process development as per Managed Services requirements. TEMS, Nemo, Agilent, Mapinfo, Tems, EDAT, Actix, Genex, Atoll, Netact, NPO

Tunisia

 Preparing swap from Siemens/ALU to Huawei Follow up Radio KPIs before after the Swap Traffic Shifting and carving Setting cell parameters 3G drive test analysis Preparing 2G and 3G EPT 2G and 3G SSV analysis Preparing SHO and HHO for new 3G area Troubleshooting 2G and 3G problem

Khartoum

 Responsible for area KPIs and enhance all Network Quality Indicators within Ericsson/Alcatel/Huawei regions. Supervise team activities to monitor problems and trigger corrective actions. Validate planning tuning frequency. Maintain QOS KPI and work with the team for enhancement opportunities. Coordinate with other departments for smoothing work flow.  Develop and Maintain team skills, & technical needs. Provide technical guidance and management assistance for the team members.

Khartoum, Sudan

Experience of 5 years daily interaction with Ericsson/ALU/Huawei network system and software working with multi-vendor tools like NPO, BO, TEMS, MAP INFO, M2000 and many other Radio Tools. The job Responsibilities was: Performing routine drive test. Frequency planning tuning. Monitoring of quality of service indicators Logical parameters tuning Neighbour planning correction Conduct optimization actions to maintain sites KPIs within agreed upon thresholds. Work within defined systems and processes and identify opportunities to improve these systems as appropriate.

Responsible for operation and system administration, network setup, and server configuration.

Khartoum

Computer Programing and System Operation and Maintenance.

Doctor Of Philosophy - Phd, Enhancing 5G Network Security Through Deep Learning Based Intrusion Detection

Master'S Degree, Digital Science - Digital Systems Telecom Networks + Data Science, 3.86

Master Of Business Administration (Mba), Telecommunications Management, Mba With Merit

Bachelor, Telecommunications Engineering, Second Upper Class