Sifiso Msibi has over 20 years’ experience in Information Technology, within the Financial Services sector. He has proven his strong strategic and business acumen in recent roles, including setting objectives and strategies for the IT department in accordance with business strategic goals. He is also passionate about customer experience and ease of doing business with an obsession for delightful customer touch-point experiences.His relationships and capabilities in Strategic Vendor management has enabled him to implement efficient global / local outsourcing agreements thus positively impacting cost of doing business. He proactively manages the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance and elimination of technical debt. He also directs and organize IT-related projects, examples include, process automation/digitization using Robotics (RPA), Artificial Intelligence (using data analytics modeling), cloud migration and legacy transformation projects.He always keeps abreast with technology trends to discover ways the business can gain competitive advantage. He persistently analyzes the cost, value and risks of information technology to advise business and recommend actions. He has served in numerous boards (statutory requirements) and advisory committees.
Listed skills include Business Analysis, Business Process, It Strategy, Sdlc, and 11 others.
