As Peer Mentor at Bloom, I am responsible for:- Offering technical ,non-technical help and support to over 120 university students throughout their semesters- Making sure their academic journey is smooth with minimal or no challenges- Reduced the drop-out rate to 5%- Increased the student retention rate by 30%

While working as Freelance Graphic Designer at Self Employed, I created unique designs for customer experience collateral and supported the organization's marketing, advancement and program activities.I designed advertising display ads, web banners etc.Key Achievements :-- Designed indoor and outdoor exhibition stands and banners for product launches for corporates.- Helped organisations to come up with corporate gift ideas and designed the final products.

Technical Director 2003 - PresentAchieved a fuel forecourt automation rollout for Africa, for a large clientele of Oil CompaniesEstablished a graphic designing and signage department to diversify businessOrganized and trained a support team in each country for the point of sale softwareAchieved an increase of 15% in revenue for the company, from the new venture

As technical consultant at HSA Management Systems Pvt. Ltd..I worked closely with prospective clients to analyze client requirements and develop softwares and network infrastructure suiting their specific needs and requirements.I regularly interacted with clients to maintain client relations and improve satisfactionKey Achievements:- Managed Installations and technical support for fuel management software in Africa- Implemented and trained a support team for software, which reduced… Show more As technical consultant at HSA Management Systems Pvt. Ltd..I worked closely with prospective clients to analyze client requirements and develop softwares and network infrastructure suiting their specific needs and requirements.I regularly interacted with clients to maintain client relations and improve satisfactionKey Achievements:- Managed Installations and technical support for fuel management software in Africa- Implemented and trained a support team for software, which reduced systems downtime by 70%- Successfully automated 92 sites with fuel and c-store management software in 2 years Show less