-Accomplished executive with a robust leadership background over 15 years, specializing in expand,grow and manage sales, develop and maintain strong customer relationships.-Demonstrated success in implementing customer-centric strategies and leveraging CRM/BI systems to drive sales growth, fostering a service-oriented culture.-Expertise in cross-organizational process management for the implementation of CRM and BI systems.-Proficient in data-driven decision-making, crisis management, and effective problem-solving.-Acknowledged for creative thinking, self-learning in new areas, and adeptly handling multiple projects with responsibility, organizational skills, a goal-oriented approach, and dynamism.