Sigal Klein Email & Phone Number

Designing and executing the overall product strategy, including insights from customer and competitor analysis.Responsible for identifying market needs, defining the product vision, and working closely with various teams to bring this vision to life.

Ramat Gan, Tel Aviv, Israel

-Cross-organizational Customer Policy: Develop frameworks, continually enhance processes, and establish efficient workflows.-Define the CRM system, BI system requirements and process - from ideation to implementation HubSpot Crm and ongoing management. Collaborate with Monetization, Management, Technical Operations and other teams to ensure the successful characterization.-Enhance customer loyalty to facilitate business expansion and improved revenue through scalable operations. Collaborate closely with executives and revenue teams.-Building a Service-Oriented Culture: Instill a service-oriented culture through group collaboration and employee training. Establishment of supportive regulations and processes, including performance monitoring.-Data-Driven Insights and Proactive Actions: Monitor data for insights and take proactive measures, including crisis management and leveraging successes.-Define and contribute to digital transformation by improving the BI system-Tableau and implementing client and operations models to meet company’s goals and needs.-Lead, guide, and manage other employees to implement a client-centric strategy.-Manage client level of satisfaction.

Manage sales and prepare work plans to meet company goals. Create and manage an extensive knowledge base to facilitate the Key Account Operations initiative in the role of Sales Operations Manager. B2B Sales Master.Motivate employees (80) and managers to achieve sales targets (1.4B per year) .Take full responsibility for managing the entire process of implementing a new BI system (Qlik Sense), including its characterization, overall management, and quality assurance (QA).Formulating targeted information bases for sales personnel based on existing Big Data.Manage the scope and schedule the resources towards key initiatives.

Israel

Implement regulatory changes for businesses subordinate to the unit.Manage seven teams, overseeing a workforce of over 270 employees.Ensure effective tracking and resolution of status, risks, and open issues.Lead the characterization and development of cross-organizational technological solutions to address ongoing challenges and temporary changes.Cultivate relationships with senior management teams in leading companies.Conduct training sessions for pension license holders and employees, covering areas such as pension taxation, financial management, and beneficiary matters.Implement regulatory changes for businesses subordinate to the unit.