As an experienced IT professional, I specialize in program management and provide top-notch support to government clients. My expertise lies in system development methodologies, development operations for large-scale IT projects, agile development strategies, performance analysis, and the effectiveness of client development processes. I also play a crucial role in implementing new approaches and analyzing network computing, storage, and software solutions for the client's system of systems.

Restructured the organization's Solution Train into value streams, enhancing product delivery to government customers. Managed product tracking, delivery strategy, and collaborative execution among five Agile Release Trains, ensuring punctual product delivery. Facilitated the hiring and retention of seven out of eight new Scrum Masters, providing them with training opportunities to augment their role-specific expertise and knowledge. Fostered collaboration with government and contractor personnel to devise improved processes and procedures, bolstering transparency in work relationships.

As Product Owner for the Missile Defence Agency (MDA) XLab, translated customer requirements into actionable tasks for the team. Developed a tracking chart at MDA XLab to efficiently manage workload and capacity for five Agile teams. Created an execution roadmap to guide six teams through 90 days of software development, testing, experimentation, and hardware delivery. Conducted four briefings for Upper Management, providing coaching and guidance on adopting an Agile approach.

Assisted the Agile Release Train and Product Manager/Owners in refining product backlog items for the organization's Program Increment planning. Implemented a Process Checklist, managing areas for analysis and improvements in line with best practices. Collaborated with Business Owners, Subject Matter Experts, Directors, and Project Managers, documenting business requirements and understanding business needs. Guided the Agile Release Train through four program increment planning events, increasing predictability and value delivery, which are critical metrics for Jacobs. Refined the Agile Release Train's risk board, ensuring up-to-date data availability for management review.

Acted as Scrum Master for three scrum teams, ensuring the timely delivery of video recordings, curriculum development, and pre-deployment training with zero deficiencies. Empowered teams to implement system and process enhancements identified in Sprint Retrospective meetings. Gained over six years of experience with tools like JIRA, Confluence, SAS, and Tableau, managing workflows, fields, dashboards, and report configurations.

• Answerable for managing all actions in the Joint Operations Center and Tactical Operations Center of several units within the 4ID (M) in Fort Carson, including task management to subordinate groups, information administration, and the security of classified information.• Worked with the Director of Plans and Operations in the 4ID (M) in Fort Carson to analyze, evaluate, and review projects relating to improving the effectiveness of the staff sections within the division.• Maintained and tracked civilian and military workforce utilization requirements and assisted with staff programs to ensure requisite personnel was available to meet operational demands.• Designed and assigned work to subordinates, prioritized work schedules, and advised on administrative matters while assigned to Fort Carson's Mission Support Element in 2006.• Performed a range of staff planning and coordination from 2002 thru 2009 to ensure operational efficiency and effectiveness were established in the command.• Developed detailed plans, goals, and objectives for comprehensive implementation; exercised judgment and ingenuity to maintain high reliability in planned operations.• Served as the programmatic expert for solving complex problems involving diverse aspects of the organization's operational support components and programs.