To maintain existing customers and fulfill customer needs and to follow up and grab new customers.

I'm responsible to create a Customer Care Division, Job Desc, Work Flow, Escalation Procedure, Man Power and Goal Setting.

I was responsible to set up the network infrastructure at Tasikmalaya, build relationship with partner and customers. One of my target as a Branch Manager is to get customers, from government, corporate and retail, also to make sure that services deliver to the customers.

I was part of the marketing team division, our goal to make brand awarenessof our product and services, to the government market, retail market and corporate market.

I responsible to create the Marketing Communication, under Marketing Division, which is responsible to make brand awareness to all the customers and future customers.