My role as a Sr. Telecom Tech and focuses on helping clients with their systems by working with them to design the most efficient call routing, training with clients for the online management system, troubleshooting network issues, provisioning phones, acting as liaison for our resellers, making on-site appointments for trainings, system installations, demonstrations and/or system troubleshooting, managing the front-end of our VoIP Web UI and continuing to grow and push new features and innovations for our clients.

Went out as an independent Data Analyst and Engineer for Insurance Companies. Decided to return full-time to my position at BCT Consulting.

This Not-for-profit organization needed to be brought up to speed in network security, data synchronization and overall fluidity of information from one case manager to another. Emails, PBX systems, Network Infrastructure and many other systems were either lacking or non-existent. The initial contract offered of 7 weeks came to a close and I was offered a full-time position Parenting Network. I received my 3PP license from the Red Cross to teach basic Adult and Pediatric CPR, AED and First-Aid to all Tulare County foster care families. From July 2016, I helped with the Teen Group as a Teen Mentor to help the teens deal with difficult subject in both their own personal lives and with school subject matter by tutoring when possible. When Parenting Network purchased their new building in July 2015, I rewired the entire 13,000 sqft building with new CAT5e and CAT6 network and phone infrastructure. The building became operational September of that year. In June of 2016, we again expanded, this time to Porterville. I again wired the entire 3,600 sqft with new network and phone infrastructure. That building became operational mid July of 2016.