Sigrid G. Email & Phone Number

Henley-on-Thames, GB

United Kingdom

Responsible for the planning and implementation of integrated marketing activities, content & events across the United Kingdom and Ireland, Consumer and Commercial.Designing and coordinating campaign activity including ABM, website updates, SEM, Paid Media and operational impacts producing briefs on messaging, copy, and creative (agency management +.

Responsible for the planning and implementation of integrated marketing campaigns across a range of marketing channels.Coordinating campaign activity including website updates, SEM, Paid Media and operational impacts producing briefs on messaging, copy, and creative.Managing post campaign analysis, reporting on findings and making recommendations for key.

United Kingdom

Strategy, planning and creation of campaign architecture and Consumer content across multiple channels in Northern Europe (Benelux & Nordics). Design marketing campaigns and programs using an agile (test and learn) approach to optimize program effectiveness, leverage reporting and analytic to analyze campaign performance and track campaign KPI's.Define.

United Kingdom + Mexico

Lead, adapt and complement social media campaigns – from planning the approach to working with the team to generate content.LATAM April 2016 - Nov 2018EMEA Nov 2018 - November 2019* Manage content and lead creation of social media content.* Serve as the main point of contact for social media to ensure they adhere to strict accuracy, timing and quality.

Advocate on behalf of our customers. Serve as the empathetic voice of our customers and providecompelling feedback to business and stakeholders, driving change that help to improve MM estudio interiorservices and the customer experience. Develop strategies for integrated customer reference engagement plans that showcase customer success via a variety of.

Zapopan Y Alrededores, México

Lead and coordinate activities related to customer success stories: Profiling, case studies and other deliverables in support of the customer reference program of the company.Transform technical subject matter into compelling messages that resonatewith, engage and educate a variety of audiences. Deliverables include: Slideshares, blog posts, web pages.

Guadalajara Area, Mexico

Operations Team Manager for Training & Development, Back Office Operations, SharePoint Design &Reporting and Data Analysis groups (Span: 80-100). Main activities: Process design, process documentation, businessprocess management, customer satisfaction and implementation of business plans.Business Process Design and Process Documentation Training taken in.

• Responsible for coordinating activities, promoting teamwork, ensuring compliance with all policies and procedures, generating metrics & reports and providing excellent customer service. Achievements:
• Standard Operating Procedures template design for all Back Office processes
• Standard Operating Procedure creation and implementation for Job Aid process
• Metrics Variability Reduction for Job Aid (back office operations)
• 60% Turnaround time reduction in all Job Aid queues due to automation tool implementation
• Six Sigma Yellow Belt Certification Pre-Quality project to decrease variability in critical metrics.

Core Activities: Scouting, Sourcing & Recruitment for Entry, Intermediate, Specialist, Expert, Master, Strategist & Manager levels for Brazil, Quebec & USA.

Team Lead for Public Sector (State & Local and Federal Government) and Corporate Enterprise for United States.Customer Support, Invoicing, Credits & Returns, Reporting & Quality Audits, and Order Entry for South East and Mid Atlantic.

Education record

Associate Degree In Organizational Communications, Business/Corporate Communications

Associate Degree In Commercial Photography, Design And Visual Communications, General

Bachelors Degree In Communications, Business/Corporate Communications

Communications