Sihaam Hashi Email & Phone Number

Brampton, On, Ca

Brampton, Ontario, Canada

Expertly manage and swiftly resolve delivery-related issues for 50-70 drivers daily, ranging from route redirections to customer cancellations, while also acting as a company-wide liaison for problem-solving diverse operational challenges.As an integral part of the operations team, efficiently handle over 100 daily emails from both internal and external sources, skillfully resolving a wide array of issues encompassing billing, redirection, customer complaints, and appointment scheduling, thereby ensuring smooth business operations.In addition to my core responsibilities, effectively liaise with both long-haul and highway drivers to ensure seamless operations, while also proficiently handling a variety of general office tasks, demonstrating my versatility and commitment to operational excellence.

Brampton, Ontario, Canada

Stepped in to manage payroll operations for over 200 employees using NOVA software, ensuring accuracy in timesheets and compliance with company policies.Produced daily, weekly, and monthly analytical reports for various departments, providing insights into team performance, hours worked, and operational efficiency.Handled HR responsibilities including employee onboarding/offboarding, leave management, and payment adjustments, maintaining effective communication and prompt response to emails.

Toronto, Ontario, Canada

Managed daily shelving of books and provided comprehensive support to library patrons, ensuring easy access to resources. Prepared and organized library materials for storage and research, enhancing the efficiency of material retrieval for researchers

Mississauga, Ontario, Canada

Orchestrated over 100 appointment scheduling through proactive management of inbound and outbound calls, ensuring optimal customer service and efficiency. Executed meticulous data entry tasks for the initiation, tracking, and closure of shipments and manifesting for over 30 drivers, demonstrating precision and attention to detail.

Brampton, On

Filing Log books, Trip envelopes, Driver files, Truck files, Trailers files,and CVORs, as well as emailing, filling out excel files, and faxing.

Bachelor'S Degree, Linguistics

Minor in Book and Media Studies

Transportation And Dispatching, Operations And Dispatching

• Freight Logix • Border Connect – Ace Manifesting • Load Link • PC Miler • Excel • Word • Outlook • PeopleNet • Automated Commercial.