A dynamic multilingual professional with a strong background in delivering exceptional customer service and excelling in high-pressure environments. Demonstrates a robust work ethic, passionate commitment to excellence, and superior interpersonal skills. Proficient in managing stress, fostering positive relationships, and effectively communicating with diverse teams. Additionally skilled in IT Cybersecurity, currently advancing my expertise by working towards CompTIA Security+ and CompTIA PenTest+ certifications, alongside a Level 3 Diploma in Gateway Networking and Cybersecurity. This technical proficiency complements my ability to address complex problems, ensuring robust security measures and contributing to the overall safety and efficiency of operations.
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Administrative AssistantIlwaadshop Sep 2022 - PresentGreater London, England, United Kingdom• Assist in the daily operations of the webshop, operating on Shopify; including order processing, inventory management, and customer service inquiries to ensure smooth and efficient business operations• Handle customer inquiries via email, chat, or phone, providing timely and accurate responses to questions related to orders, returns, shipping, and product information• Maintain accurate records of sales, customer feedback, and inventory levels using Salesforce• Assist in updating product listings, descriptions, and images on the website -
Beauty ConsultantHeathrow Feb 2023 - Aug 2023Greater London, England, United Kingdom• Demonstrated and showcased makeup strategies tailored to customer preferences• Addressed customer enquiries, providing knowledgeable responses and exceptional service.• Formulated personalized product advice, guiding customers in selecting suitable beauty products.• Organised store displays, ensuring a visually appealing and accessible shopping environment.• Recommended and sold cosmetics, matching products to customer needs to drive sales.• Managed and controlled product inventory levels, ensuring stock availability and accuracy. -
Office AssistantSolidum Solicitors Jun 2022 - Jan 2023Greater London, England, United Kingdom• Assisting in the workplace by carrying out duties to make the workday efficient.• Assisting with managing documents, completing tasks such as photocopying documents,• Proof reading documents; checking for formal writing and spelling mistakes.• Admin work on the system such as decluttering files and organising the online system -
Beauty ConsultantSuperdrug Jun 2021 - May 2022Greater London, England, United Kingdom• Assisting customers in selecting goods for their health and beauty• Addressing inquiries from customers and assessing available choices• Assisting with stockroom organisation
Siham Abdirahman Education Details
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Level 3 Gateway Networking And Cybersecurity
Frequently Asked Questions about Siham Abdirahman
What company does Siham Abdirahman work for?
Siham Abdirahman works for Ilwaadshop
What is Siham Abdirahman's role at the current company?
Siham Abdirahman's current role is --Administrative Assistant.
What schools did Siham Abdirahman attend?
Siham Abdirahman attended West Thames College.
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