Sihem Ameur Khalfa Email & Phone Number

Madrid, Comunidad De Madrid, España

As the Diplomatic Relation Responsible at HM Hospitals' International Department, my primary responsibilities includes:Diplomatic Relation: Regularly updating embassy changes, such as ambassadorial shifts, and maintaining continuous communication with ambassadors and diplomatic corps to introduce and HM Hospitals' VIP services.Health Ministry contact: Contact with the health ministries of the accredited embassies to enhance the healthcare system of HM Hospitals.International Corporate Relations: Collaborating with international companies possessing international health insurances, advocating for the utilization of HM Hospitals' services and facilitating all the required appointments.Official Spokesperson: Representing HM Hospitals international department being the connecting person for all accredited embassies in Spain, Arab countries, Latin America, Asia and Africa.Health Tourism: Leading health tourism initiatives with a special emphasis on training. Offering medical alternatives to foreign patients with complex pathologies in Spain.Corporate Events: Organizing and sponsoring embassies events -related events to strengthen diplomatic ties and promote HM Hospitals' brand in the diplomatic environment.Expatriate mobility initiative: Focusing on building robust relationships with the expatriate community, recognizing it as one of our core strengths.Community Collaboration: Partnering with clubs, associations, and universities to further enhance HM Hospitals' presence and influence in the international community.

in my administrative role as Secretary at the Embassy of the Sultanate of Oman, I undertook a diverse range of responsibilities:Multilingual Administration: Managed administrative tasks fluently in Arabic, French, Spanish, and English, including email correspondence, appointment scheduling, and agenda organization.Diplomatic Coordination: Collaborated closely with the Counsellor Department on visa issuance and document legalization, ensuring alignment with the Ministry of Foreign Affairs in Madrid.Delegation Management: Organizing visiting schedules for Omani delegations, coordinating with relevant institutions and overseeing their accommodation and transportation logistics.Event Planning: Led the organization of the Embassy's primary event, the celebration of Oman's National Day. This involved contacts with various hospitality providers and banquet teams.Financial Administration: Prepared embassy and diplomat invoices for tax refunds in collaboration with the State Treasury.Contract Negotiation: Negotiated telecommunication contracts, including the embassy's switchboard and network system, as well as mobile contracts for diplomatic personnel with gold numbers.Logistics: Managed shipments, coordinating with shipping companies and ensuring proper documentation.Translation Services: Provided occasional translation assistance for diplomat spouses during hospital visits.Charity Involvement: Actively participated as a member of the Arab Diplomatic Women Association, contributing to charity initiatives. Assisted annually in the Charity Bazar organized by H.M. Sofia de Borbón, Queen of Spain, alongside other ambassador spouses accredited in Spain.

Madrid, Comunidad De Madrid, España

Handled administrative tasks and translated technical documents related to pesticides and agricultural features in African countries especially Cameroun. Managed Arabic labeling for export products in the arab speaking countries and English, French, Spanish labelling for the corresponding ones.

Argelia

Throughout my projects with ALSTOM, I played a significant role in several boilers construction and revamping projects:Project Collaboration: Joint Venture collaboration between ALSTOM, SONATRACH, KELLOGG BROWN &ROOT, for the construction of three boilers 374 T/H at the industrial production factory GL1K – SKIKDA Complex and the revamping of three others boilers of 320 T/H in the Skikda Plant, Algeria.Market Research: submitting a bit for tenders in the Algerian market for ALSTOM construction project opportunities.Document Translation: Translated technical and administrative documents, ensuring effective communication among international teams and local personnel during technical meetings.Administrative Management: Handled and maintained vital administrative documents, optimizing operations and insuring smooth project flow.Financial Administration: issuing and following up of invoices, adding taxes in both DZD and FRF, for precise financial monitoring.Project Management: Using software for the tasks following up to oversee and maintain on-site work deadlines, ensuring projects completion as per scheduled. Assuming weekly and monthly work progress review.Logistics Management: Managed the reception and dispatch of materials on-site, checking and listing each item based on the packing list for correct inventory control.Intercompany Collaboration: Worked closely with various foreign companies such as SOFREGAS, EDF, GDF, SNIG DESCIMCO, FABRICOM, ABB Sadespa, and HONEYWELL.

English teacher at junior high college (pupils of 14 years old).

Master De Liderazco Y Habilidades Directivas, Protocolo Empresarial

Licenciada, English

G.C.E. A Level (Equivalent of Baccalaureate in the field of Natural Science)- Secondary School

Commercial Leadership, Comunicación Empresarial

Translation Arabic / Spanish / Arabic, Course Of Press Translation- Three Months Course

Activities and Societies: Casa Árabe - Madrid

Education record

Management Degree