- Responsible for all social media marketing platforms- Content creation- Designed Posters

Worked as a collaborative team member to achieve the highest level of customer service- Remained professional and polite under all circumstances.- Worked to accommodate patrons with personal dietary preferences and restrictions- Helped to train new employees when needed.- Upheld the high standards and extraordinary reputation of the hotel

Provided exceptional customer service, consistently exceeding customer expectations and satisfaction- Developed and implemented sales strategies to exceed expected revenue targets- Developed and maintained relationships with key customers to ensure repeat and referrals- collaborated with marketing team to develop marketing materials and campaigns