Md Saidul I. Email & Phone Number

Auckland, New Zealand

• Providing product installation, sign-ups, device set-ups & Installation, configuration and troubleshooting,• Providing technical and training support for customers and stakeholders on variety of services• Troubleshooting and resolving network problems and managing network security.• Performing physical installation of products such as wall mounting.• Supporting quality control checks and tasks with relevant systems and process and following NLG booking systems and processes.• Ensuring In Store staff have the required level of Services product and process knowledge to ensure that they can provide excellent solutions and experiences to their customers.• Administering, provisioning and sign up customers to services provided by Noel Leeming or third parties.• Supporting the training of other Services Solutions Specialists and team members.• Proactively working with Store Managers to deliver support and drive improved Services trading outcomes.

Auckland, New Zealand

-Inspecting, testing, and repairing fibre optic equipment used in telecommunications networks-Installing new fibre optic networks and repairing existing ones as needed-Installing and maintaining equipment used in telecommunications networks such as routers, switches, and repeaters-Installing new infrastructure or upgrading existing infrastructure to accommodate technological advances in the telecommunications industry-Installing cable television equipment such as amplifiers, filters, splitters, and converters, as well as performing signal strength tests to ensure quality reception-Installing fibre optic equipment such as splicing machines, fibre optic test equipment, and fibre optic cable termination devices-Determining the location of underground utilities such as gas, water, and electricity lines before beginning construction work-Installing fibre optic cables in conduits or aerial locations such as on telephone poles or between buildings-Performing troubleshooting on fibre optic networks to identify problems and provide solutions

Auckland, New Zealand

• Installed, set up and repaired devices and system components.• Laid out cabling plans and ran through buildings to desired locations.• Worked closely with team members to deliver project requirements, developsolutions and meet deadlines.

Auckland, New Zealand

-Maintained a positive, empathetic, and professional attitude toward customers at all times.-Responded promptly to customer inquiries.-Communicated with customers through various channels.-Processed orders, forms, applications, and requests.-Acknowledged and resolved customer complaints.