Seasoned Technical Support Engineer with over 5 years of extensive experience in both server-side and client-side development. My expertise spans across various programming languages, development tools, and operating systems, making me a versatile and highly skilled professional in the tech industry.Key Expertise:Server-Side Development: Proficient in Java, ASP.Net (MVC, Web API), ASP.Net Core, ADO.NET, Entity Framework, LINQ, C#, and various design patterns including Repository, Dependency Injection, and Singleton. Experienced in REST API development and integration, database scaffolding, and migration techniques.Client-Side Development: Skilled in JavaScript, JSON, XML, Bootstrap, AJAX, JQuery, HTML5, CSS3, React, and TypeScript.Databases: Extensive experience with MS SQL Server, MySQL, and PostgreSQL.Reporting: Competent in Crystal Reports and RDLC Reports.Development Tools: Proficient in using Visual Studio, SQL Server Management Studio, MySQL, POSTGRES, GitHub, Postman, Eclipse, and Intellij IDEA.Operating Systems: Experienced in both Linux (Ubuntu) and Windows environments.
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L1 And L2 Technical Support EngineerKiuwanLahore, Pk
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L1/L2 Technical Support EngineerKiuwan Jul 2023 - PresentLahoreComprehending diverse technologies to troubleshoot issues effectively and deliver prompt solutions. Creating detailed documentation to aid in issue resolution and knowledge sharing. Utilizing Docker, shell scripts, and command-line interfaces to streamline support processes. Using both Linux and Windows environments.
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L3 Technical Support EngineerKiuwan Jun 2022 - Jun 2023PakistanUnderstanding security tools at a functional level, Accurately replicate the specific issues encountered by clients. Handling clients' support requests with diligence, Ensuring prompt responses and provide valuable feedback to address their concerns effectively. Through in-depth investigation of reported issues, I meticulously analyze the root cause and strive to reach a conclusive resolution. Leveraging my expertise in debugging code, identify underlying problems to restore optimal functionality. Furthermore, crafting comprehensive documentation based on my investigative findings and ensuring clarity.
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Senior Software EngineerGosafe Company Limited Nov 2021 - May 2022LahoreContributing to the continuous evolution of existing applications and the development of new services to meet evolving needs. Receiving and addressing client requests regarding software issues, ensuring prompt resolution and client satisfaction. Managing the entire process of designing, developing, modifying, implementing, and supporting software and new applications, ensuring their functionality and performance align with business objectives. Identifying the root cause of complex software issues and developing practical, efficient, and permanent technical solutions to resolve them effectively. Writing comprehensive internal support documents detailing new changes implemented in the software, ensuring seamless integration and knowledge sharing within the team -
Full Stack EngineerTechnogroupit Apr 2021 - Oct 2021Lahore, Punjab, PakistanDeveloping new code from scratch within the Microsoft .NET language framework, ensuring high-quality and efficient solutions. Troubleshooting existing software to identify and resolve issues promptly. REST API development to enable seamless communication between applications. Designing intuitive and visually appealing frontends for software and applications using React, HTML, and other relevant technologies. Creating detailed documentation for internal use to facilitate seamless collaboration and future reference. Managing databases throughout the entire lifecycle, from creation to updates, ensuring data integrity and optimal performance.
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Php ProgrammerMobaraq Dec 2019 - Mar 2021LahoreWebsite maintenance, ensuring seamless functionality and user experience. Implementing software updates and integrating new features to enhance performance. Using skills in code debugging and resolving issues to ensure smooth operation of applications. Identifying and providing solutions for new bugs to maintain optimal system performance. Creating comprehensive documentation for new changes and fixes to facilitate efficient communication and future reference.
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Application DeveloperOriginator Business And I.T Development Solutions Jun 2019 - Nov 2019Lahore, Punjab, PakistanDeveloping MVC layered architecture applications with a keen eye for detail. Crafting visually appealing interfaces by employing HTML, CSS, and Bootstrap to settle color schemes. Handling database tasks using SQL and developing C# WinForm applications. Implementing RDLC reports for insightful data visualization. Customizing WordPress themes and integrating WooCommerce for seamless e-commerce solutions. Documenting code changes for internal reference and future enhancements. -
.Net DeveloperOriginator Business And I.T Development Solutions Jan 2019 - Apr 2019Lahore, Pakistan
Sikander Ali Education Details
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Computer Science
Frequently Asked Questions about Sikander Ali
What company does Sikander Ali work for?
Sikander Ali works for Kiuwan
What is Sikander Ali's role at the current company?
Sikander Ali's current role is L1 and L2 Technical Support Engineer.
What schools did Sikander Ali attend?
Sikander Ali attended Bahauddin Zakariya University.
Who are Sikander Ali's colleagues?
Sikander Ali's colleagues are Bria Inabas, Amir Karim, Sandro Artioli, Markendes Jagoa, Gracias Agustin, Daniel Villar, Ana García.
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Sikander Ali
Employer Branding Specialist | Expert In Talent Attraction & Employee Engagement | Building Powerful Employer Brands | Experienced In Digital & Content Marketing For Talent AcquisitionLahore -
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Manager Manufacturing Facility And Process Improvement At Infinity Engineering (Pvt) LtdPakistan -
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Sikander Ali
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Sikander Ali
Data Is Only As Valuable As Its Ability To Be Synthesized For Actionable, Real-World Insights That Drive Better Outcomes.Pakistan1gmail.com
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