Leading a team of SDRs & Account Executives across the SMB division at FlashIntel while effectively handling my responsibilities. Driving growth & motivation to take teams to the next level as well as pushing them to envision their core responsibilities along with guiding them to a path where they want to be.

Hired as a Senior Manager, I was responsible for managing teams to achieve their goals as well as extracting optimum performance out of my Account Executives. During my time with Motive, I exceeded my team target MoM, QoQ, thereby making sure my team stayed on top.

Looking after different aspects of online and digital marketing. I am responsible for starting up Media Mileage’s new product called ‘Missnosale.com’. Key responsibilities include, executing the business plan, financial modelling and competitor analysis. The designing and making of the website and android/ios apps. The hiring and training of the staff to effectively run the operation.• Overlooking the project from a business perspective in collacoration with a creative agency.

I started the Pakistan operations in 2005 by setting up the CareMed offices in Pakistan, hired all the Pakistan staff, which included resources for Operations, call center agents, HR and quality assurance. I was responsible for all recruitment and HR policies, preparing all the training material, training all staff to provide maximum sales and customer services and overseeing all operations of the company on a day to day basis while directly reporting to the CEO and CFO (based in the United States).

Hiring and training all new hires for all sales as well as support. Head of Recruitment and Training as well as making HR policies for the entire contact center. Leading teams to give product support and provide sales at optimum levels. Handling all complaints and identifying priority escalatory issues.Completing all call logs and call reports and providing trainings for further improvements

Taking inbound and outbound sales calls coming in from the United States at Align Technology. Provided customer support under FDA rules and regulations. Linking the patient with the doctor and providing the necessary information about the product and how it can be feasible for the client. Taking credit card orders and processing them at The Resource Group in collaboration with Alert Communications in the United States for over 500 companies.

Managed Client Services at the Front Desk and handled all corporate sales. Worked at Concierge, Sales, Reception & Reservations and trained all new hires.