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@interswitchgroup.com
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Sikemi Tayo is listed as IT Operational Excellence | Productivity Coach | I empower IT Leaders achieve strategic alignment through effective people and process transformation at KITWorks Innovations, based in Lagos State, Nigeria, Nigeria. AeroLeads shows a work email signal at interswitchgroup.com and a matched LinkedIn profile for Sikemi Tayo.
Sikemi Tayo previously worked as Chief Technology and Operations Officer (CTOO) at Kitworks Innovations and Group Head, Operational Excellence at Interswitch Group. Sikemi Tayo holds Msc, Information Systems from The University Of Sheffield.
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With over 15 years of experience leading innovative projects in the technology and business fields. My expertise lies in driving growth in the technology sector. I excel in guiding teams through ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ผ๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป and launching transformative tech projects that bolster ๐ฒ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐๐ and drive significant growth. My approach strategically connects technology, people, process, and information, deploying ๐๐ผ๐ฟ๐ธ๐ณ๐น๐ผ๐ ๐ฎ๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป to help businesses grow sustainably and reduce costs.I am deeply committed to designing customer-centric services that ๐ฒ๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐. I help firms optimize their resources for ๐ฐ๐ผ๐๐ ๐ฟ๐ฒ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป and long-term success. I establish efficient operations that deliver tangible results through practical implementations and continuous ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐๐ ๐ผ๐ฝ๐๐ถ๐บ๐ถ๐๐ฎ๐๐ถ๐ผ๐ป.Additionally, I mentor young to mid-level professionals, imparting the skills and insights I've gathered to assist them in reaching their career goals. This mentorship focuses on improving their clarity to advance personal and professional development with better results.Key Achievements:๐ Developed and implemented a 5-year plan to improve operational efficiency backed by top management, focusing on ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐ ๐ฒ๐ป๐ต๐ฎ๐ป๐ฐ๐ฒ๐บ๐ฒ๐ป๐.๐ Championed a significant overhaul in our budgeting process through ๐๐ผ๐ฟ๐ธ๐ณ๐น๐ผ๐ ๐ฎ๐๐๐ผ๐บ๐ฎ๐๐ถ๐ผ๐ป, saving over 1,700 hours and $6M (N2.5B), marking a critical step towards ๐ฐ๐ผ๐๐ ๐ฟ๐ฒ๐ฑ๐๐ฐ๐๐ถ๐ผ๐ป.๐ Provided strategic advice that significantly enriched our customer experience efforts, strengthening customer loyalty through effective resource utilization and process refinements.๐ Transformed our internal processes by creating a customer help portal to ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ ๐ฒ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐, ensuring all customer feedback is captured and addressed promptly.๐ Designed and implemented a protective strategy for our market share, innovating how we engage with customers to utilize our resources more effectively, ensuring sustained ๐ฒ๐ณ๐ณ๐ถ๐ฐ๐ถ๐ฒ๐ป๐ฐ๐ ๐ฎ๐ป๐ฑ ๐ฝ๐ฟ๐ผ๐ฑ๐๐ฐ๐๐ถ๐๐ถ๐๐ ๐ถ๐บ๐ฝ๐ฟ๐ผ๐๐ฒ๐บ๐ฒ๐ป๐๐.
Listed skills include Applications Management, Application Monitoring, Data Management, Database Analyst, and 35 others.
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Successful track record of applying operational excellence to achieve predictable and reliable business operations in dynamic technology environments.๐๐ฝ Technology Strategy & Innovation: Delivered business value via digital/technology-led transformation for diverse sectors. Successfully developed and implemented a 5-Year Strategic Plan for Operational.
Victoria Island, Lagos, NG
Lead the transformation efforts to design, adopt, and scale products and platforms to support our service offerings across Africa.๐ Developed the 5-Year Strategic Plan for Operational Excellence; from ideation to implementation, including prioritisation & financial analysis leading to Managing Director and Senior Management approval.๐ Assigned resources.
Victoria Island, Lagos, NG
Implement digital transformation initiatives and lead multidisciplinary teams to drive customer experience and increase brand recognitionโ Consultant to executives and stakeholders on critical product and process strategy planning processes by providing recommendations and approved project documents: business cases, requirements, technical specs.
Victoria Island, Lagos, NG
Launch and operationalise the platform team to improve service availability across all product offerings across Africa.๐ Worked with the Risk Management team to shift focus to digital risk management strategies to mitigate increased occurrences of service unavailability, resulting in guaranteed service levels at all times. ๐ Facilitated growth of engineers.
Victoria Island, Lagos, NG
Launch and operationalise a digital asset management service to monitor and ensure business continuity for our customers.โ Facilitated design and coding of SQL objects, including stored procedures, tables, and functions. โ Provided monitoring solutions for systems spanning multiple teams through implementing SolarWinds Orion and System Center Operations.
Victoria Island, Lagos, NG
Support business expansion by delivering payment integrations for different categories of customers.๐ Worked with merchants and third parties in consuming exposed APIs, including performing user acceptance tests.๐ Revamped the small business Payment APIs in partnership with Sales to establish the first partner integration program to reduce the.
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Sikemi Tayo works for KITWorks Innovations.
Sikemi Tayo is listed as IT Operational Excellence | Productivity Coach | I empower IT Leaders achieve strategic alignment through effective people and process transformation at KITWorks Innovations.
AeroLeads has found 1 work email signal at @interswitchgroup.com for Sikemi Tayo at KITWorks Innovations.
Sikemi Tayo is based in Lagos State, Nigeria, Nigeria while working with KITWorks Innovations.
Sikemi Tayo has worked for Kitworks Innovations, Interswitch Group, and Interswitch Limited.
You can use AeroLeads to view verified contact signals for Sikemi Tayo at KITWorks Innovations, including work email, phone, and LinkedIn data when available.
Sikemi Tayo holds Msc, Information Systems from The University Of Sheffield.
Sikemi Tayo is listed with skills including Applications Management, Application Monitoring, Data Management, Database Analyst, Sql, T Sql Stored Procedures, Solarwinds, and Java.
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