Responsible for Sales, Supply Chain, and Procurement.Execute daily operations.Formulate pricing policies according to requirements for profitability.Coordinate Sales promotion activities.Monitor sales activities, take inventories, prepare daily record of transactions and keep operating records.Order merchandise and prepare requisitions to replenish merchandise on hand.Jointly manage Marketing, Customer Service, Quality, and continued promotion of… Show more Responsible for Sales, Supply Chain, and Procurement.Execute daily operations.Formulate pricing policies according to requirements for profitability.Coordinate Sales promotion activities.Monitor sales activities, take inventories, prepare daily record of transactions and keep operating records.Order merchandise and prepare requisitions to replenish merchandise on hand.Jointly manage Marketing, Customer Service, Quality, and continued promotion of sponsored products with targeted ads. Show less

Inside sales position responsible for quality customer service and technical support to major national and government accounts with difficult or complex issues. This included proactively managing all account activities and preparing reports for clients and management. Received and processed orders while expected to perform the full range of customer service functions, including but not limited to; strategic upgrades, accessories revenue per device, call handling, billing, service, equipment… Show more Inside sales position responsible for quality customer service and technical support to major national and government accounts with difficult or complex issues. This included proactively managing all account activities and preparing reports for clients and management. Received and processed orders while expected to perform the full range of customer service functions, including but not limited to; strategic upgrades, accessories revenue per device, call handling, billing, service, equipment inquiries and all other customer transactions.Increased clients' loyalty through follow ups end to end, including engaging key decision makers.Reviewed clients account information to identify and act on sales opportunities; apply expert consulting skills by introducing broad Verizon solutions/upgrades over products and services to address technical and business needs.Focused on securing new activations, upgrades, data and accessories sales with customers and convert into an immediate sales opportunity where possible.Assisted in identifying high-risk customer groups and planned processes to address issues raised/anticipated; Responded to high risk customers and potential disconnect requests. Show less

- High pace retail sales environment.- Sold home theater and major home appliance products with proper accessories.- Relationship selling products, services and solutions by getting to know customers and helped solve their unique end to end needs.- Asked lifestyle questions to thoroughly understand customer needs, offered relevant services, solutions, and accessories so customers could make informed decision to complete their experience.- Utilized all relevant… Show more - High pace retail sales environment.- Sold home theater and major home appliance products with proper accessories.- Relationship selling products, services and solutions by getting to know customers and helped solve their unique end to end needs.- Asked lifestyle questions to thoroughly understand customer needs, offered relevant services, solutions, and accessories so customers could make informed decision to complete their experience.- Utilized all relevant sales tools to drive profitable growth.- Contributed to my department's success through productivity and training of current and new employees. Show less

- Competitive commissioned sales environment.- Provided top quality customer service that far exceeded that of our competitors.- Continuously demonstrated a solid commitment in selling products and services.- Helped customers make the most informed buying decisions.- Educated customers on the benefits rather than the feature of products.- Used logic and reasoning to identify the strengths and weaknesses of alternatesolutions, conclusions or approaches… Show more - Competitive commissioned sales environment.- Provided top quality customer service that far exceeded that of our competitors.- Continuously demonstrated a solid commitment in selling products and services.- Helped customers make the most informed buying decisions.- Educated customers on the benefits rather than the feature of products.- Used logic and reasoning to identify the strengths and weaknesses of alternatesolutions, conclusions or approaches to problems. Show less

- Ensured that each customer received outstanding service by providing a friendly environment, which included greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of retail sales.- Described merchandise and explain use, operation, and care of merchandise to customers.- Maintained an awareness of all promotions and advertisements.- Negotiated terms of sale and services with customers.