Silas Sao Email & Phone Number

Portland, OR, US

Santa Clara, California, US

Currently: Building a market leading product experience to empower developers in delivering GenAI applications to the market. Leading the organization responsible for Product Design, Technical Documentation, and Product Analytics.More to come...

Santa Clara, California, US

- Led the design vision and strategy for the launch of Astra DB, a brand-new product at DataStax, setting the design standards and guidelines that defined the product's market identity.- Assembled and directed a talented design team from the ground up, hiring 6 designers and establishing a collaborative and innovative design culture from the product's.

San Francisco, CA, US

- Worked as Design Director for Full Stack Observability (now known as Observability) which combined all customer-facing products into one — APM, Distributed Tracing, Infrastructure Monitoring, Digital Experience Monitoring (Browser, Mobile, Synthetics), Serverless Monitoring, and Logs in Context- Led design on an organizational and business transformation.

San Francisco, CA, US

- Worked as UX lead for APM, New Relic’s flagship product managing a team of 4 designers working on APM, Distributed Tracing, Serverless Monitoring, and Synthetics- Facilitated multiple workshops with design, research, and PM to articulate, define, document, and implement a UX strategy for APM- Championed New Relic’s first attempt at leveraging.

Helping startups define product strategy, building and coaching design teams, and facilitating workshops. Consulting Product, Design, and Marketing teams on how to run their own Design Sprints, Brand Sprints, and Research Sprints, enabling them to solve complex problems and ship successful software.

Berlin, Deutschland (DEU), DE

- Defined and executed the UX strategy that spanned across all teams within North America- Worked closely with stakeholders to leverage Design Thinking as a way for solving complex problems in the transportation industry- Created a Customer Advisory Board to leverage key customers as design partners to build, test, and learn with- Led a team of 5 Product.

Berlin, Deutschland (DEU), DE

- Collaborated with teams across the organization to empower transportation agencies in delivering a friendly experience to their riders- Led the design for our back-office tools, enabling transportation agencies to support and manage the entire rider journey, from offering customer support to making informed business decisions- Restructured the in-house.

- Designed key differentiating products like Budget and Forecasting, Rightsizing, and Dashboards to support organizations in managing their cloud spend across providers- Worked closely with Product Managers, Engineering, and Customer Success teams to elevate the voice of the customer into our daily workflows introducing user interviews, usability testing.

Built a design team from zero and integrated an already existing engineering team. Lead Strategy and Design to create digital experiences for our customers. Implemented and documented internal process and workflows for successful handoffs between the Design and Engineering teams. Created and maintained a collaborative team environment enabling them to do.

Santa Monica, CA, US

Strategy, Design and Engineering on Web and Mobile applications primarily for eBay and MasterClass. Lead discovery sessions, usability testing and worked directly with customers to create experiences that provided value to the user while satisfying business objectives.

Culver City, California, US

Lead development on a large scale e-commerce platform built with Ruby on Rails and Spree. Originally contracted to triage business critical bugs on the platform. Worked with key stakeholders to establish and hand off work to an internal team.