Silency Wu Email & Phone Number

Silency Wu is a Systems Engineer at Opus Offshore Pte Ltd at Opus Offshore Pte Ltd.

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  Systems Engineer

  Opus Offshore Pte Ltd

  Oct 2012 - Present - Shanghai City, China

  project work of Tiger series Driller Ship- Provide first line support to staff(more than 60 users) on all company supported hardware, applications and technology through ticketing system, phone or email.- Assisted in VMware virtualisation project- Implementation SharePoin as Document system and training end-users- Deployed Helpdesk system - Manage Engine servicedesk plus- Troubleshoot computer problems and determine source and advise appropriate… Show more project work of Tiger series Driller Ship- Provide first line support to staff(more than 60 users) on all company supported hardware, applications and technology through ticketing system, phone or email.- Assisted in VMware virtualisation project- Implementation SharePoin as Document system and training end-users- Deployed Helpdesk system - Manage Engine servicedesk plus- Troubleshoot computer problems and determine source and advise appropriate action- Serve as liaison between staff and IT management to resolve issues- Monitor and report Server and network problems, performance etc- Assist in ongoing maintenance and IT projects and deployments- Assist in onboard verification of system network and resources.- Remain contactable via mobile phone 24x7 for out-of-office-hours support- Maintain the inventory of IT hardware and licenses Show less