Blake Smith Email & Phone Number

Idaho Falls, ID, US

Laval, Québec, CA

Laval, Québec, CA

As a business analyst since 2006, I've driven efficiency across various organizations by deploying Laserfiche® Enterprise Content Management and Process Automation software. My career spans industries like government, retail, finance, and education, where I analyze business goals, scrutinize processes, and identify productivity enhancements.I have.

Tallahassee, Florida, US

• While continuing to do project work as a Systems Engineer, I also performed the following tasks:
• Responsible for overseeing the planning, design, and implementation of system engineering hyperautomation projects that included enterprise content management, business process automation, workflow, records management.
• Developed and implemented technical solutions and strategies for the systems engineering team.
• Led a team of 13 systems engineers, including management of development needs and resource planning, for as many as 290 active projects at a time.
• Created a systems engineering competency matrix and a systems engineering stack as part of a growth plan for the team.
• Standardized documentation the team used to implement successful distributed hyperautomation systems for clients.

Tallahassee, Florida, US

• In addition to the responsibilities as a Project Manager/Systems Engineer, I performed the following tasks:
• Worked with the department's senior leadership team to develop and implement strategic plans, training, and documentation of best-practices and processes.
• Helped team members with complex configuration scenarios and escalation items for projects.
• Implemented Laserfiche enterprise content management and process automation software, and ABBYY intelligent automation software usually accompanied with integrations that involved 3rd part software.
• Implemented complex distributed hyperautomation systems that required several Windows Servers that communicated together so the system processed items required efficiently with little latency in Azure, AWS, VMWare and.
• Implemented complex distributed hyperautomation systems in perimeter networks that included standard DMZ setups as well as Reverse Proxies.

Tallahassee, Florida, US

• Managed the full implementation lifecycle of complicated Laserfiche configurations, gather, interpret, and translate complex business requirements in to Laserfiche configurations that make our clients more efficient.
• Worked both independently to manage projects and provide systems engineering activities and with a team to oversee the complete implementation.

Idaho Falls, Idaho, US

• Administered enterprise systems for the District, including the following: Alexandria, AppliTrack, Brainhoney, Laserfiche, Mileposts, Skyward, SubFinder, and Workorderama.
• Automated the onboarding process for new employees and changes to existing employee hours, salary, position, etc. by moving the Personnel Action Form paper process to a fully digital process. The process is integrated.
• Created a student assessment data warehouse and reports for the board members, superintendent, directors, and principals.
• Developed custom queries and reports of district administrative system (financial, payroll, etc) data utilizing Crystal Reports, Power BI, SSRS, SSIS, MS Access, SQL, HTML and various other tools for on-screen and.
• Facilitated data transformation, transfer and validation within and between administrative data systems.
• Trained and supported district staff in the use of administrative data systems functionality including data analysis and reporting functionality.

• Provided technical support for over 200 Laserfiche and FileBound web-based enterprise content management systems.
• Maintained company website and created a new site for their Affinity product.
• Provided training to customers on a regular basis on how to use their software.
• Created training materials for two annual training conferences for customers around the United States on how to use their software.
• Created, configured, and maintained company Windows Active Directory Domain, Microsoft Exchange Server, and domain joined computers.

Idaho Falls, Idaho, US

• Managed web development projects for new and existing customers and made sure that they were completed correctly by managing a team of developers and designers.
• Provided technical support for customers with email and website problems/questions.
• Performed front-end programming for websites along with preparing designs for implementation into e-commerce platforms using CSS, C#, MS SQL, HTML/XML, ASP.NET, PHP, WordPress, jQuery, and Photoshop.
• Trained customers on how to use their new website to get the most value out of it and created help documentation.

Armonk, New York, NY, US

Tier 1 & 2 Technical support representative hired by Career Connections, Inc. contracted to IBM, Lucent Technologies, Lincoln Financial Group and Johnson & Johnson.

Boise, Idaho, US

Manufactured product through a variety of mechanical, electrical, and chemical processes in fabrication and test facilities.

Redesigned www.umdata.com website, developed and processed microfilm and microfiche, and scanned documents into enterprise content management systems.

Boise, ID, US

Created, maintained, and frequently updated www.downtownboise.org website.

Boise, ID, US

Created Intranet website, PC/LAN support, PC hardware/software support.

Associate Of Applied Science, Network Administration

Associate Of Applied Science, Web Development Specialist