Silka Chaney Callender Email & Phone Number

Panama

Lead marketing and communication initiatives for Latin America and the Caribbean.Implement global strategies regionally, enhancing online and offline company presence.Drive local event participation, achieving significant MROI.Develop and implement Account-Based Marketing plans for customer engagement.Foster collaboration with Kalmar dealers for local brand promotion.

Panamá

Managed marketing and communication across Latin America and the Caribbean.Developed and coordinated marketing campaigns, maintaining the company's print and online presence.Organized promotional events and trade shows.Launched customer newsletters to enhance engagement.Led employee branding and wellness initiatives.Managed equipment sales, analyzed performance based on KPIs, and prepared market share reports.

San Francisco, Panama

Panama Pacifico Int'L Business Park

Manage and Ensure effectiveness in the Order Management Process by reducing the amount of open purchase order discrepancies with suppliers, vendors and freight providers by maintaining a close relationship with Supplier, account payable department and internal partners.• Successfully hire, manage, train and onboard over 30 Order Management Specialist to ensure service performance, revenue, profit, expense and operating earnings targets are achieved, while conducting and reviewing highly… Show more Manage and Ensure effectiveness in the Order Management Process by reducing the amount of open purchase order discrepancies with suppliers, vendors and freight providers by maintaining a close relationship with Supplier, account payable department and internal partners.• Successfully hire, manage, train and onboard over 30 Order Management Specialist to ensure service performance, revenue, profit, expense and operating earnings targets are achieved, while conducting and reviewing highly complex operational analysis.• Lead and developed process improvement by Creating standard operational processes and process maps to ensure quality and performance indicators for KPI. Decreasing the Open Purchase Order to less than 7% by strategically implementing KPIs that provide solution to company need and increase in quarterly revenue.• Create communication strategy with our Suppliers, vendors, Sourcing and Account payable department in order to successfully provide a great customer experience to the end customer.• Manage and enhance employee individual performance through clearly defined expectations, continuous training, coaching and counseling to achieve or exceed required results with regard to productivity, work quality and customer service.• Lead the forecasting of inventory for purchase orders created for specific distribution centers and branches to make sure that the stock was well planned for seasonal and sourcing products Show less

Panama City, Panama

Manage the operational business relationship of mid-size to large US and Canada accounts receiving, processing, tracking inventory, coordinating and distributing data to complete process compliance.• In charge of the end to end process of order entries, shipment coordination, repair orders, post order issues, and invoicing of Printers. Responsible for escalations and collaborating with other business unit to drive resolution of operational issues of medium to high complexity, in support of… Show more Manage the operational business relationship of mid-size to large US and Canada accounts receiving, processing, tracking inventory, coordinating and distributing data to complete process compliance.• In charge of the end to end process of order entries, shipment coordination, repair orders, post order issues, and invoicing of Printers. Responsible for escalations and collaborating with other business unit to drive resolution of operational issues of medium to high complexity, in support of the customer/partner requirements.• Managed the communication operational process changes to customers/partners and internal clients.• Responsible for leading and auditing tools/systems, to identify trends, implement corrective solutions, support the implementation phase of new projects and report progress towards meeting goals. Show less

Panamá

Lead the Sales support team for the Enterprise, Storage and HP cloud Business ensuring accuracy in the money exchange conversion for Canada markets through the use of Siebel and other tools. Also manage the correct specification and part information for the sales force.• Management of daily request for new and existing Enterprise Storage server and networking sales opportunities.• In charge of reporting routine issues to the appropriate roles and search for new opportunities in the… Show more Lead the Sales support team for the Enterprise, Storage and HP cloud Business ensuring accuracy in the money exchange conversion for Canada markets through the use of Siebel and other tools. Also manage the correct specification and part information for the sales force.• Management of daily request for new and existing Enterprise Storage server and networking sales opportunities.• In charge of reporting routine issues to the appropriate roles and search for new opportunities in the Canadian public and private sector.• Responsible for updating the data base for monthly global replication deals.• In charge of entering sales data, maintaining documentation and records in a timely matter. Show less

Panamá

Bilingual Telephone interpretation for different USA leading Industries in the private and public sectors. Assimilating speakers words quickly, including jargon and acronyms in both languages; Analyzing sentences expressed in one language and explaining them using another language; Building up an specialist vocabulary that include legal, financial, medical, technological and insurance words, depending on the setting of the conversation; Working to a professional code of ethics… Show more Bilingual Telephone interpretation for different USA leading Industries in the private and public sectors. Assimilating speakers words quickly, including jargon and acronyms in both languages; Analyzing sentences expressed in one language and explaining them using another language; Building up an specialist vocabulary that include legal, financial, medical, technological and insurance words, depending on the setting of the conversation; Working to a professional code of ethics covering confidentiality and impartiality;Always maintaining and upmost customer service. Show less

Language Line Services (Costa del Este, Parque industrial) Interpretation for different industry, such as Financial, legal, insurance, and medical companies;providing high level of customer satisfaction, confidentiality and accuracy in all tasks

Strategic Marketing And Sales Management, Masters Of Science

Licenciatura En Negocios Internacionales, Administracion De Empresas, 2.69