Silpa Shaji Email & Phone Number

Coventry, England, United Kingdom

Mumbai, Maharashtra, India

Project -1 Irona Bot (Team size of 25-30)Irona Bot is an automatic robot that can be used for cleaning purposes, especially in the B2B sector. Irona Bot was a conceptual product that has dry and wet cleaning, more efficient corner cleaning, and automatic docking for charging as some of the product features.● Was a part of early-stage Product Design and Development for the Irona Bot from PoC to Prototype 1.0.● Identified the Need for the product in the market and defined the necessary functionalities. ● Conducted market research to identify the competitors and contributed in the development of Business strategy and targeted markets.●Frame the structure for NPI and contributed in the development of roadmaps. ● Identified the various time frames for growth and maturity for the product and contributed for the development of Product vision.● Collaborated with the Product Design team by providing inputs about the product appearance after careful consideration of the potential customers and environment. ● Led hiring a team of 19 Engineers from IIT’s and NIT’s for the Product Development of Irona via Campus Placements.● Developed comprehensive Performance Evaluation Criteria & Internal Career Growth Structure for employees.●As a Director on the Board of Directors contributing to the overall governance and policy matters of the companyProject -2 Face Mask● Took part in the development of a new product during COVID by understanding the problem statement.● Defined the need and functionality requirements of the new Face Mask.● Identified the key features needed and Identified the Competitors and Market segmant. ● Contributed to the creation of a Roadmap of the product by considering business strategy and the product market viability.

Kochi, Kerala, India

Project 1 - ScutOps ( Team Size 15-20)ScutOps, an On-Demand Domestic Help Platform for hiring Domestic help on an Hourly Basis● Headed the onboarding of new Service Vendors, training and dealing with customer grievances and redress.● Prepared various strategies for Onboarding new service vendors and Coordinated with CEO for further development and implementation.● Conducted and Coordinated an Awareness campaign for the Platform for onboarding more Service Vendors by Liaisoning with various Government Departments and other channels.● Prepared various strategies for customer retention and a part of CRM.● Oversaw and coordinated day-to-day Product Operations of the Platform. ● Liaisoned for the development of ScutOps Platform with an in-house team of engineers and executives giving them necessary inputs and data and product requirements from the Operations Team.●Increase the Operational efficiency in 8 Sectors of the City and increase the number of services to an optimum level. ● Was part of senior-level meetings, policy and product development.● Collaborated with the CEO on the development of the product by giving inputs regarding the product features from the customer feedback and market analysis.● Collaborated with the market team for increasing the day-to-day services. ● Developed strategies to make various packages for service booking to increase sales/ services.

Cochin Area, India

Project 1 - ScutOps ( Team size 15-20)ScutOps, an On-Demand Domestic Help Platform for hiring Domestic help on an Hourly Basis● Developed Operations Protocol and Business Process Flow for the Effective Operation of the Platform.● Hired & Trained Operations Executive for the company.● Developed a Customer Support, Complaints & Redress Mechanism focusing on Quality, User Experience and Quick Redress of Complaints, and served as a primary contact for them.● Contributed to the development of strategic plans and executed the action plans. ● Conducted the Operations of Pilot Run of the Platform and was involved in day-to-day operations to gather inputs from all the concerned parties and to develop the Full-Fledged Roll for scaling of Operations.● Analysed and improved the workflow and identified the areas that are inefficient for the vendors as well as for the company.● Developed Operational mechanism and Optimized the process to reduce the cost of Operations by 70% monthly under the infrastructure head.● Tracking operational invoices and ensure the payments are up to date.● Communicating all operational polices with the team and informing the issues faced by the team to the management during policy meeting.● Developed the operational policies and vendor management policies.● Communicating coordinating with service vendor from time to time regarding the operational changes and training them to adapt towards the working environment .●Was able to manage the service vendors and collaborated with them for retention. ● Conducted awareness campaigns across various cities for collaboration of service vendors for the Platform.● Craefully executed the brand building strategy to gain the acceptance for the platform in the market. ● Organised the working pattern of service vendors in accordance with the vision as a part of strategic implementation process.● Scaled the Operations from 1 Pilot Flat Annex to 8 Sectors of the City in a span of 9 months

Kochi, Kerala, India

Hands-on Training ANSYS WORKBENCH Completed Projects Design and Analysis of a Shock Absorber.CFD Analysis of a Kerosene Fuel Tank to Reduce tank SloshingThermo Structural Analysis and Optimization of IC Engine Piston

Thiruvananthapuram Area, India

Worked as an Engineering Intern for the Design of LOX – Ethanol based hot gas generator for Air Breathing Studies. Key Responsibilities:• Preliminary research for development of Ground Testing Facility for SCRAMJET Engines.• Designed and Developed as a team a Ground Testing Facility outlay for SCRAMJET Engines under the guidance of senior Scientists at ISRO• Used NASA CEA software for Analysis and optimization of Exhaust and Inlet Conditions. • Designed a LOX – Ethanol based hot gas generator after extensive studies on multiple combinations to achieve the perfect input for Air Breathing Engines achieving a Supersonic inlet air speed, temperature optimized and mimicking atmospheric compositions of air for the studies.

Bengaluru Area, India

Worked as an In-Plant trainee at HAL ARDC Design Complex working on testing structures by FEM• Tested various flight structures by FEM and did analysis validation in real-time by applying various load elements.• Also studied the deflection using strain gauges and analyzed the same.

Thiruvananthapuram Area, India

• Familiarized with A320 Aircraft• Underwent training on functioning of an Airport Hanger and studied the various safety protocols and procedures to maintain the safety of an Aircraft.• Undertook real world demonstration of maintenance of aircraft on the ground.

Master'S Degree, Engineering Business Managment, Merit

Bachelor Of Technology (B.Tech.), Aerospace, Aeronautical And Astronautical Engineering, Merit

Hse, Science