Felipe Silva Lemaitre Email & Phone Number

Santiago, Cl

Región Metropolitana De Santiago, Chile

In my current role, I specialize in researching both national and international markets to identify key trends and gather valuable insights that support strategic decision-making within the company. In addition to market research, I work closely with product development teams to ensure that proposed solutions align with market needs and expectations. My focus is on combining solid data with a strategic vision to create a strong and attractive program offering.

Chile

- Implementation of the Bsale Sales and Inventory Control System, reducing canceled/delayed sales from 15 to only 4 per week.- Contribution to last-mile optimization through the Shipit Logistics System, achieving significant reductions in return rates to 1.8% and delays to 2.5% in 2023.- Positive claim resolution rate of 97.4% on Mercado Libre.

Santiago, Región Metropolitana De Santiago, Chile

Distribution of products, storage, and online sales. Coordination with stores and suppliers of products and shipments.Creation of a shipping and claims control process through Mercado Libre using Excel.Creation of a sales commission calculation process in Excel.Optimization of product storage in the warehouse.Between 75% - 83% of customers satisfied with post-sales service between May 2021 and August 2021.

Región Metropolitana De Santiago, Chile

During my professional experience as a consultant, I focused on providing strategic and operational advice to my clients. My main objective was to help them identify growth and optimization opportunities in their businesses, as well as to resolve challenges and issues that might arise along the way.I worked closely with each client to understand their specific needs and goals and developed customized solutions tailored to their unique circumstances. From drafting business plans to implementing marketing and sales strategies, I guided my clients through every stage of the process.

Santiago, Región Metropolitana De Santiago, Chile

Digitalization and optimization of the Management System through data handling. This allowed the company to:- Achieve accurate results regarding liquidation according to collected documentation, reaching 87% for the year 2022.- Optimize the collection process, making it easier for participants to submit documents.- Ensure task distribution clarity, improve communication, and provide real-time access to progress and evidence for the director.- Significantly reduce the time required for tasks related to the execution and closure of courses.

Región Metropolitana De Santiago, Chile

Field and telephone promotion. Executed in-person strategies for the Marketing and Communications department. Participated in schools, fairs, and educational events. Established connections and mutual collaboration agreements with schools and institutions in the educational sector.

Región Metropolitana De Santiago, Chile

Por supuesto, aquí tienes una versión más moderada:Experienced Sales Trainer with a successful background in the nonprofit sector, specializing in fundraising. I've had the opportunity to collaborate with well-known organizations such as UNICEF, Greenpeace, América Solidaria, and Protectora de la Infancia. Throughout my career, I've been dedicated to supporting fundraising teams, providing them with the necessary skills and knowledge to excel in their roles. Whether it's cultivating donor relationships or implementing effective fundraising strategies, my aim is to empower individuals to make a positive impact within the nonprofit sector.

Ingeniería, Business Administration, Management And Operations

Certificado De Competencial Globales, International And Intercultural Communication

Certificado Iii, Teaching English Or French As A Second Or Foreign Language