Stefano Silva Email & Phone Number

Monza, Mb, It

• Consolidated HCI datacenter with about 80 VM.• Revised IT’s process and work-flow and write technical documentation, reducing the time-incident by about 50%.• Evaluated three suppliers and consolidate infrastructure with optical-fiber, campus LAN, wi-fi network, and datacenter, achieved an 80% reduction of downtime.• Deployed about 10 new platforms (Veeam backup; attendance revelation, asset monitoring, DMS, etc.) and peripherical firewall replacement.• Lead Active Directory migration, configured and deployed GPO, setup Microsoft System Center and introduced GDPR.Role’s responsibility: • Lead help desk team and system administrator, 4 people.• IT services availability, budget, contracts, suppliers, and consultants.

• Led the transition to a paperless practice by implementing an informatic invoice system. Reduced cost by 30% and office overhead by 20%.• Setuped new ERP, CRM custom developed.• Designed Information System and wrote a Business Continuity Plan (BCP).• Analyzed customer experience and presented a new web portal with EDI, dashboard, e-commerce, etc, gain visitors increment about 70%.• Restructured warehouse inventory of 5000 products, reduced office overhead, and errors by 50%.Role’s responsibility:• IT services availability and remake process.• Organized activity of suppliers, and consultants

• Designed datacenter system and wrote Business Continuity Plan (BCP).• Built 3 training course rooms for 50 students.• Taught at IULM University.Primary role’s responsibility:• IT maintenance and management learning rooms.

Sistemista junior. • Supporto informatico di primo livello a clienti• Helpdesk reparto informatico interno. • Supporto tecnico alla formazione di consulenti prevendita.

Ingegneria Elettronica

Maturità Tecnica, Elettronica