Sr. Manager, Learning And Organizational Development
Oakland, Ca, Us
Learning and physician-executive development for a fast-paced, high growth, California healthcare provider--La Clinica Healthcare, rapidly growing in Obamacare health reform. • Strategic and administrative head of physician learning and development department, managing eight direct reports specializing in quality and compliance, software applications and EHR training implementation, professional development, eLearning LMS, and organizational effectiveness.• Creation and lead facilitator of an organization-wide, change management and leadership development program delivered to all levels of physician leadership and practice management.• Develop and conduct tailored learning programs focused on organization effectiveness and leadership, such as: Emotional Intelligence, Leading Change, Team Effectiveness, Performance Coaching, Personality and Team Dynamics, Effective Meetings, and Transformative Leadership.• Provide on demand services as part of strategic organization initiatives, including executive and management level coaching; workgroup level assessment, diagnosis, facilitation and action planning; change management lead for the implementation of electronic health records (EHR); developing and facilitating department retreats; and developing 360 Degree assessments for executives.• Performance Management and Employee Engagement process: work with all levels of leadership to facilitate translating survey results into action plans and development programs in their departments.• Manage the design, development and implementation of the organization-wide program focused on enhancing the customer service of employees including personal branding, team branding, and leadership brand. This includes design of new employee orientation and new manager program.