Silvana Blanco Email & Phone Number

Calculated sales commission for sales team of 3 representatives.• Worked independently with minimal supervision.• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.• Built relationships with customers and community to promote long term business growth.• Contributed to team objectives in fast-paced environment.• Negotiated prices, terms of sales and service agreements.• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.• Greeted customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.• Exceptional computer skills• Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.• Developed new business relationships and maintained existing through regular communications and effective account management.• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.• Identified new business opportunities through cold calling, networking, marketing, and prospective database leads.• Selected correct products based on customer needs, product specifications and applicable regulations.• Attended monthly sales meetings and quarterly sales trainings.• Developed, maintained, and utilized diverse client base.• Built and maintained positive relationships with diverse stakeholders.• Contributed to event marketing, sales, and brand promotion.• Consulted with businesses to supply accurate product and service information.• Built diverse and consistent sales portfolio.• Maximized sales through effective client relationship development.

Perú

• Mastered and constantly improved sales prospecting, follow-up and upsell processes.• Engaged in daily cold calls in-person and via telephone and followed up with small business prospects monthly to verify pipeline sufficiency.• Contributed long-term sales strategy ideas to team to promote continuing business success.• Attained deep and thorough knowledge of company's products and solutions to help accomplish mutual success and partnership between buyer and seller.• Achieve monthly sales goals to 100% of the assigned markets.• Follow the annual sales and marketing plans.• Business management planning scheduling visits and calls to generate new business opportunities.• Implement marketing campaigns for new products.• Put together commercial and economic proposals based on the client's needs.• Send letters of introduction and quotes to interested prospects for the control required by the company.• Control stock of equipment that facilitates their rotation for greater control• Coordination of inhouse and regional training for company personnel for new products and solutions to develop within the different markets.• Planning, leadership, and execution of commercial actions in the short and long term.• Provide and generate a quality customer service in the developed portfolio, keeping them loyal and achieving a quality after-sales service.• In charge of managing events.• Regional support for web content.• Edit videos for campaigns and/or company events.• Participated in monthly training on latest technology trends and products in industry.• Cultivated long-term relationships through focused effort on customer's unique needs and finding best solutions.

Perú

Perú

• Loyalty of a portfolio with a monthly billing of S/.350 thousand per month, meeting the requirement effectively, complying with the corresponding SLAS, solving problems and/or queries in less time than suggested, avoiding CHURN by the client.• Creation, automation and development of databases and reports, saving 90% of the time and speeding up 100% effectiveness when obtaining information from clients.• Training for customers on the handling of the product, so the customer became familiar with the product and was satisfied without having future doubts.• Comprehensive advice to companies on the contracted service, highlighting the comparative and unique advantages of the market.• Proactively identify renewals and/or new sales of the service, additional products, new projects, etc. Generating a longer permanence with the client, identifying the needs, giving them benefits, security and a more attractive and better product than the competition.• Worked independently with minimal supervision.• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.• Built relationships with customers and community to promote long term business growth.• Contributed to team objectives in fast-paced environment.• Negotiated prices, terms of sales and service agreements.• Prioritized tasks and projects to meet tight deadlines.• Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.• Set and achieved company defined sales goals.• Exceptional computer skills• Fielded customer complaints and facilitated negotiations, resolving issues, and reaching mutual conclusions.• Prepared and deliver customer sales quotes.• Met with customers to discuss and ascertain needs, tailor solutions, and close deals.• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.• Selected correct products based on customer needs.