Silvana Dice, M.Ed. Email and Phone Number

250 hours of internship leading up to a Critical Inquiry Project

Educational Leadership (MEd)

Idaho Department of Labor Job Corps Program Director responsible for all administrative and instructional aspects of the state educational grant.

Oversaw all administrative aspects of the Idaho Department of Labor Educational contract, fostering collaborative partnerships and leveraging integral advantage incentive points.Efficiently managed educational courses workflows, contract delivery, and academic support across multiple databases, coordinating critical projects involving personnel, facilities, IT, HR, state and federal regulatory codes, and Curriculum and Instruction.Successfully hired, onboarded, trained, supervised, and evaluated three teams delivering academic services for post-secondary students. Served as a key member of the IDOL Executive Leadership Team, strategically aligning cross-functional projects with contract metrics. Identified interim technological solutions for student access to educational services until direct access via the Database Management System was possible. Prioritize culturally relevant management leadership practices, focusing on diversity to bridge opportunity and achievement gaps, and ensure equitable access to services. Oversaw a budget of $1,151,176.92, ensuring accurate reporting, reconciliation, and generating monthly financial status reports. Presented project progress to internal and external stakeholder incorporating feedback to coordinate programs across critical projects. Successfully hired, onboarded, trained, supervised, and evaluated three teams delivering academic services for post-secondary students. Featured in 2021 segments on KMVT and Idaho PBS, highlighting Idaho Job Corps at the College of Southern Idaho.Work First Job Coach June 2015 – August 2019WA State Employment Security Department – Wenatchee WA • Applied LEAN concepts to enhance customer service experience, minimizing adverse impact while increasing retention and satisfaction.

Idaho Depaetment of Labor Job Corps Coordinator/Director

Responsible for all administrative and academic functions of the Idaho Department of Labor Job Corps Program at the College of Southern Idaho.

Responsible for all administrative and academic performance functions of the Idaho Department of Labor Job Corps Program at the College of Southern Idaho.

Provided services to recipients of state benefits by federal contract under the Workforce Investment Opportunity Act. Managed WIOA program funds based o state and federal guidelines.