- Manage the full scope of regional People Operations services for UK and Portugal;- Working with and supporting the teams in the other entities belonging to the Zühlke Technology Group AG;- Ensure efficient on/offboarding activities as well as lifecycle activities, such as job changes, promotions, change of working hours and absences;- Ensure issuing of working contracts, change of contracts, references, certificates and various other letters;- Prepare and check the Payroll… Show more - Manage the full scope of regional People Operations services for UK and Portugal;- Working with and supporting the teams in the other entities belonging to the Zühlke Technology Group AG;- Ensure efficient on/offboarding activities as well as lifecycle activities, such as job changes, promotions, change of working hours and absences;- Ensure issuing of working contracts, change of contracts, references, certificates and various other letters;- Prepare and check the Payroll before sending it to external partner;- Compensation and benefits administration;- Answer employee queries and provide advice in any employee lifecycle topics;- Continuous process improvement, harmonization and digitalization;- Support in implementing and improving Workday as the main HR database;- Working with the employee’s data systems (Workday, SAP and internal software) - processing personal data. Show less

- Support Europe and Africa payroll teams with: Workday payroll reports extraction and analysis; ServiceNow tickets replies and other payroll related tasks;- Support with Excel files for processes automation and improvement;- Support with payroll data analysis in Excel;- Payroll trainings to new hires (Workday, ServiceNow);- Work closely with HR IT team to analyse and solve Workday reports issues;- Team projects management

- Time card management (Kronos software) for correct salary processing such as insertion of paycodes (Vacation, absence, sick leave) on employees' timecard for payroll;- Continuous contact with stakeholders (managers, employees) to ensure correct salary processing and accurate coverage in schedules, according to needs;- Payroll processing (administrative tasks), such as recruitment, change of employee's contracts terms, terminations, insurance and work accidents communication;-… Show more - Time card management (Kronos software) for correct salary processing such as insertion of paycodes (Vacation, absence, sick leave) on employees' timecard for payroll;- Continuous contact with stakeholders (managers, employees) to ensure correct salary processing and accurate coverage in schedules, according to needs;- Payroll processing (administrative tasks), such as recruitment, change of employee's contracts terms, terminations, insurance and work accidents communication;- Analysis (in Excel) of hours budget available for each department to manage recruitment and contract renewals;- Analysis of sales/customer forecast and scheduling (Excel and Kronos software) for all national units, according to business needs;- Ensure that each employee's digital process is up to date (Sharepoint folders);- Ensure standardization of processes and procedures. Show less

- Recording and tracking of complaints;- Customer response and process resolution;- Data base maintenance (intern software - SAMS);- Reply to legal institutions (ASAE, Direcção Geral do Consumidor);- Analysys and preparation of reports (Excel) over written complaints statistics;- Implementation of transition process to digital written complaints.

- Custommer support and cashline operations.

- Customer support when buying home appliances;- Stock replacement and inventory.

- Customer support and cashline operations;- Stock replacement and inventory.