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Silvana Klein is listed as Sr. Account Manager at Avenue Code | Customer Relationship Management at Avenue Code, a company with 489 employees, based in Joinville, Santa Catarina, Brazil. AeroLeads shows a work email signal at avenuecode.com and a matched LinkedIn profile for Silvana Klein.
Silvana Klein previously worked as Sr. Account Manager at Avenue Code and Client Success / Sales Analyst at Avenue Code. Silvana Klein holds Bachelor'S Degree, Civil Engineering Of Infrastructure, 8.32/10.00 from Universidade Federal De Santa Catarina.
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AeroLeads found 1 current-domain work email signal for Silvana Klein. Compare company email patterns before reaching out.
Has been working in Client Success/Customer Service-related roles since 2019, having worked with both services & products. Has an engineering background, is fluent in English and Portuguese, and has advanced Spanish skills. Is an analytical, detail-oriented, and focused person with great interpersonal and leadership aptitude. Passionate about working in a multicultural environment and in client-facing roles. Lived in the US for a year and two months as a participant of the Brazil Scientific Mobility Program, being a fully-funded scholarship recipient. Studied Civil Engineering at the University of Connecticut (UConn) and took part in a Research Program at the University of Illinois at Chicago (UIC). Holds a Bachelor's degree in Civil Engineering of Infrastructure from the Federal University of Santa Catarina (UFSC). Currently works as an Account Manager at Avenue Code and is responsible for the partnership with key enterprise accounts in the US.
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A career timeline built from the work history available for this profile.
Main activities:- Responsible for the partnership with key enterprise accounts in the US;- Lead point of contact for all customer account management matters; - Establishes and maintains a close, trusting, and consultative relationship with customers, seeking for anticipating demands and possible problems;- Negotiates contracts and closes agreements.
Supported Account Managers with the demands of their US-based clients, participating in meetings, understanding clients' needs, coordinating interviews...
Joinville, Santa Catarina, Brazil
Managed the order process of all platforms used by the company to sell products, assisting in the resolution of problems and ensuring customer satisfaction. Had daily contact with customers from the USA and Canada.
Joinville, Santa Catarina, Brazil
Main activities:- Processed orders placed online or by phone/email, verifying stock count to decide if orders should be shipped from the company’s warehouse, drop shipped from suppliers or backordered;- Managed backorders (items ordered that neither the company has in stock nor suppliers) and kept customers updated about their order status;- Provided.
Joinville Area, Brazil
Main activities:- Responsible for the technical support, promotion and management of the content of the plugin TigreBIM for Revit/AutoCAD and BIM/CAD Catalogues;- Responsible for the implementation of TigreBIM in the unit of Colombia;- Participated in events promoting TigreBIM;- Held webinar training sessions on topics related to TigreBIM;- Coordinated.
Joinville Area, Brazil
Main activities:- Analyzed sanitary, water, gas and fire sprinkler system installations projects to carry out the project conversion to Tigre solutions;- Estimated the amount of Tigre products required for each project, providing a list of quantities (list of items and the associated quantities from which the installation cost is derived); - Prepared the.
Joinville Area, Brazil
Main activities:- Supported the annual compensation cycle process, evaluating and developing proposals for merit salary increases and promotions;- Conducted job evaluations to determine salary ranges, using Hay Group Methodology;- Assisted in creating and updating the company's fixed and variable remuneration policies, according to benchmarking analysis.
Joinville Area, Brazil
Taught English as a Foreign Language to kids, teenagers and adults, from the beginner levels up to advanced.
Joinville Area, Brazil
Research Assistant in the Hydrological Monitoring and Controlling Program of the UFSC Campus in Joinville, funded by FUNJAB.Main activities:- Analyzed data collected by an autonomous system with rain and water level sensors;- Conducted laboratory experiments;- Helped the supervisor on writing reports and articles regarding the research project.
Joinville Area, Brazil
Taught English as a Foreign Language to kids, teenagers and adults, from the beginner levels up to advanced.
Joinville Area, Brazil
Taught English as a Foreign Language to kids, teenagers and adults, from the beginner levels up to advanced, according to the Neuro-Linguistic Programming (NLP) methodology.
Greater Chicago Area
Research Assistant at UIC College of Engineering - Structural and Concrete Research Laboratory in a project about concrete pavement durability, funded by IDOT. Main activities:- Conducted the freeze/thaw resistance test and the impact resonance test to measure the deteriorating influences in air-entrained concrete specimens after repeated cycles of.
United States
Participated in the Brazil Scientific Mobility Program, a governmental program that provided a fully funded scholarship between 2014 and 2015.- University of Connecticut - Summer 2014, Fall 2014 & Spring 2015 (Full-time student);- University of Illinois at Chicago - Summer 2015 (Research assistant).
Joinville Area, Brazil
Main activities:- Solved exercises with the course’s students;- Discussed about students' doubts to make them understand the subject;- Planned the list of exercises for homework.
Joinville Area, Brazil
Worked during the Summer & Winter 2013 and Summer 2014.Main activities:- Provided customized and qualified customer service;- Had a clear understanding of the company products;- Demonstrated products and assisted customers in choosing;- Prospected for new customers through social media, telephone and e-mails;- Established and maintained customer.
Joinville Area, Brazil
Main activities:- Typed contracts of sales and rents;- Updated the real estate website;- Answered calls and gave information about properties.
Other employees you can reach at avenuecode.com. View company contacts for 489 employees →
Lucas Borges
Colleague at Avenue Code
Brasília, Federal District, Brazil, Brazil
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LF
Larissa Ferreira
Colleague at Avenue Code
São Paulo, Brazil, Brazil
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CD
Camila De Oliveira
Colleague at Avenue Code
Porto Alegre, Rio Grande Do Sul, Brazil, Brazil
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GS
Gabriel Sobreira
Colleague at Avenue Code
Salvador, Bahia, Brazil, Brazil
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BP
Benisson Pantaleon
Colleague at Avenue Code
Jacmel, Département Du Sud-Est, Haiti, Haiti
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AS
Arev Steffen
Colleague at Avenue Code
Portugal, Portugal
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LB
Laís Batista
Colleague at Avenue Code
São Paulo, São Paulo, Brazil, Brazil
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LB
Livia Belizario
Colleague at Avenue Code
Fortaleza, Ceará, Brazil, Brazil
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FB
Fabio Bittencourt
Colleague at Avenue Code
Belo Horizonte, Minas Gerais, Brazil, Brazil
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RD
Ricardo De Aguiar Ribeiro
Colleague at Avenue Code
Montreal, Quebec, Canada, Canada
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Quick answers generated from the profile data available on this page.
Silvana Klein works for Avenue Code.
Silvana Klein is listed as Sr. Account Manager at Avenue Code | Customer Relationship Management at Avenue Code.
AeroLeads has found 1 work email signal at @avenuecode.com for Silvana Klein at Avenue Code.
Silvana Klein is based in Joinville, Santa Catarina, Brazil while working with Avenue Code.
Silvana Klein has worked for Avenue Code, Aliança América - Idiomas, Jem Security, Grupo Tigre, and Cna Ensino De Linguas.
Silvana Klein's colleagues at Avenue Code include Lucas Borges, Larissa Ferreira, Camila De Oliveira, Gabriel Sobreira, and Benisson Pantaleon.
You can use AeroLeads to view verified contact signals for Silvana Klein at Avenue Code, including work email, phone, and LinkedIn data when available.
Silvana Klein holds Bachelor'S Degree, Civil Engineering Of Infrastructure, 8.32/10.00 from Universidade Federal De Santa Catarina.
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