Silvana López Santander

Silvana López Santander Email and Phone Number

Technical Account Manager @ Synology
Bellevue, WA, US
Silvana López Santander's Location
Bellevue, Washington, United States, United States
About Silvana López Santander

Dynamic HR Professional with extensive experience in organizational development, change management, and talent management. I drive strategic HR initiatives that enhance workforce efficiency, optimize processes, and strengthen organizational culture. Key achievements include:► Led workforce optimization initiatives, saving $3.5MM annually and contributing to over $8MM in profit growth through enhanced workforce planning, streamlined structures, and productivity improvements.► Improved HR metrics by 4% above target, reducing costs by 7% post-merger through role optimization and compensation framework redesign, boosting organizational competitiveness.► Developed and delivered 20 training programs with 85% stakeholder engagement, directly supporting strategic initiatives and positively impacting over 100 employees.Proficient in HR Analytics, HRIS implementation, and strategic workforce planning, I excel in leveraging tools like Excel, Tableau, SQL, and Python to drive data-driven decision-making and operational success. My expertise includes fostering positive workplace cultures, enhancing employee engagement, and aligning HR strategies with business goals.Specialties: Talent Acquisition and Retention, Compensation and Benefits, Change Management, Organizational Development, Training & Development, and HRIS Optimization.I am passionate about contributing to the success of organizations by creating innovative HR solutions and promoting a people-first culture. I’m actively seeking HR opportunities where I can make a strategic impact. Let’s connect at slopezsa@umich.edu.

Silvana López Santander's Current Company Details
Synology

Synology

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Technical Account Manager
Bellevue, WA, US
Silvana López Santander Work Experience Details
  • Synology
    Technical Account Manager
    Synology
    Bellevue, Wa, Us
  • Career Break
    Professional Development
    Career Break Jan 2023 - May 2024
    MBA Student at the University of Michigan, Stephen M. Ross School of Business
  • Starup U2Laundry
    Product Manager
    Starup U2Laundry Jun 2023 - Aug 2023
    •Developed a pricing model for new US markets, projected to increase revenue by 20%•Facilitated cross-functional collaboration to strategically outline product roadmaps, leveraging Six Sigma methodologies to drive a 12% profit increase
  • Munoz Rios Limitada - Volunter
    Human Resource Manager
    Munoz Rios Limitada - Volunter Jan 2020 - Dec 2022
    •Enhanced employee relations through company policy training, increasing eNPS by 23% and improving workplace culture.•Revamped hiring frameworks by incorporating skills assessments and succession planning strategies, resulting in a 20% decrease in turnover rate and fortifying the talent pipeline with technical skills evaluation and competency mapping
  • Agesa
    Program Manager In Supply Chain
    Agesa Jan 2019 - May 2019
    • Mentored new hires with revamped training processes, increasing training completion by 20% YoY• Conducted cost-benefit analyses for sourcing strategies, achieving $6MM in savings• Reinforced employee relations through training on company policies, boosting eNPS by 23%. Ensured compliance with labor regulations during process implementation
  • Metrogas S.A.
    Program Manager
    Metrogas S.A. Nov 2016 - Dec 2018
    Cl
    •Led cross-functional teams to implement strategic initiatives, increasing customer satisfaction by 15%•Spearheaded organizational growth projects, contributing to an $8MM profit increase through workforce optimization•Designed and delivered 20 training programs with 85% stakeholder engagement, positively impacting 100+ participants
  • Metrogas S.A.
    Human Resources Business Partner
    Metrogas S.A. Mar 2013 - Oct 2016
    Cl
    •Directed a comprehensive compensation restructuring, aligning over 230 roles to improve internal equity and competitiveness•Delivered HR Balanced Scorecards, improving hiring and compensation KPIs by 4% above target benchmarks•Achieved a 7% cost reduction by optimizing organizational structures post-merger•Boosted productivity by 6.5% by revamping 90% of role descriptions to align with organizational goals•Redesigned recruitment and onboarding strategies, reducing turnover by 15%
  • Codelco
    Export Assistant
    Codelco Jan 2012 - Mar 2012
    Santiago, Región Metropolitana, Cl
  • Cambiaso Hnos S.A.C
    Human Resources Assistant
    Cambiaso Hnos S.A.C Jan 2010 - Feb 2010
    Cl

Silvana López Santander Education Details

  • University Of Michigan
    University Of Michigan
    Master Of Business Administration - Mba
  • Pontificia Universidad Católica De Valparaíso
    Pontificia Universidad Católica De Valparaíso
    General

Frequently Asked Questions about Silvana López Santander

What company does Silvana López Santander work for?

Silvana López Santander works for Synology

What is Silvana López Santander's role at the current company?

Silvana López Santander's current role is Technical Account Manager.

What schools did Silvana López Santander attend?

Silvana López Santander attended University Of Michigan, Pontificia Universidad Católica De Valparaíso.

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