i´m consider myself a leader, strong, resolve, dedicated woman, willing to use the correct keys of knowledge and experience that I have won in my thirteen years of career on different kind of situations and tests in my personal and work life, always completing the objectives with my team and my own.
Moltta Internacional Sas
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Ecommerce LeaderMoltta Internacional Sas Feb 2023 - PresentColombia• Ecommerce Store management• Preparation of title, emotional content and structured data of the product in HTML format.• Implementation of SEO techniques to index and rank in search engines and increase organic traffic• Settlement of Prices and promotions of the month of the Ecommerce and Retail channel Stores• Preparation and implementation of Ecommerce commercial calendar• Marketing Administration• community manager• Portfolio management in Sellers Center and traditional Retail channel, Rebates area• Graphic design, image editing and design creation by Stants• Management of the Customer Service and guarantee team.
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Ecommerce AnalystContinente Sas Jun 2019 - Dec 2022Leader of the E-commerce Content area, whose function is to manage and execute the planning, projection, coordination for the creation of web content of the company's product portfolio in its own stores and for external clients in HTML formats, implementing SEO techniques. to index and rank in search engines and increase organic traffic to stores on platforms such as Shopify and Vtex
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Customer Service And Marketing AnalystIndufaros Sa Jun 2018 - Feb 2019Barranquilla, Atlántico, ColombiaAnalyst of the Customer Service and Marketing area in charge of preparing Sales reports, PQRS and attracting new customers through telemarketing. Management of the commercial calendar and responsible for the release of new merchandise in the company as well as the analysis, preparation of price lists and promotional activities -
Call Center SupervisorViva 1A Ips May 2015 - Jun 2018Barranquilla, AtlanticoLeadershipManagement of health campaignscreate and analyze statistical reports according to KPIsStaff CoachPQRSPayroll report and creat new work schedulePreparare and send off ips medical and work schedule agendas. -
Sales AuxiliaryCordex Mar 2014 - Jul 2014Barranquilla, Atlántico, ColombiaBuild and analysis of credit reportsBuild and analysis of sales reports.Follow-up and promotion of products.telemarketingPublicity -
Commercial And Administrative AssistantTaxi Fácil S.A.S Sep 2012 - Feb 2014Barranquilla, Atlántico, ColombiaVehicle sales consultantManage PublicityBuild and analysis of credit reportsBuild and analysis of sales reports.
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Call Center AgentSutherland Global Service Mar 2010 - May 2012Barranquilla, Atlántico, ColombiaTelephone customer service for ATTSale of products as Pre-post payment plans.Mobile phone salesSale of household productsCustomer loyalty
Silvana Elena Cantillo Education Details
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Business Administration And Management, General
Frequently Asked Questions about Silvana Elena Cantillo
What company does Silvana Elena Cantillo work for?
Silvana Elena Cantillo works for Moltta Internacional Sas
What is Silvana Elena Cantillo's role at the current company?
Silvana Elena Cantillo's current role is Business Administrator - Ecommerce Analystics - Customer Services Teams Leader.
What schools did Silvana Elena Cantillo attend?
Silvana Elena Cantillo attended Fundación Universitaria Ceipa.
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