Silvana Gross Email & Phone Number

Minneapolis, MN, US

Minneapolis, Minnesota, United States

• Treehouse Management is a boutique firm that makes market-rate investments with a focus on decentralized renewable energy projects and ESG (environmental, social, and governance) investment opportunities.
• Orchestrated strategic initiatives from conception to execution, aligning cross-functional teams through an effective rhythm of business cadence, resulting in improvement in on-time project delivery and 90% KPI.
• Architected a communication strategy and RACI model, fostering alignment across three business units, which reduced employee turnover from 100% to 8% YoY, saving an estimated $350-$500k in recruitment and onboarding.
• Catalyzed organizational transformation by translating the owners’ vision into measurable OKRs, driving an increase in goal attainment and a boost in employee engagement.
• Created and optimized a $5M business unit budget by reallocating funds from vendors to staff development and training, delivering KPI and OKR achievements.

Minneapolis, Minnesota, United States

• FiveBy is a 55-person fraud and risk intelligence consulting company, with resources across the US and internationally, recognized for identifying and solving critical fraud, piracy, and compliance issues.
• Conceptualized and executed 3-year business plan, growing revenue by 10% YoY, maintaining operational costs, and drove ROB and QBRs around plan
• Constructed financial models and forecasts with KPI metrics reviewed quarterly, short- and long-term incentive compensation models, R&D tax credit, and phantom equity plan
• Manage and execute all contracts for Facebook, Adobe, Microsoft, Twitch and Woot! with total revenue of $8.8M
• Launched FiveBy’s first product in December 2021 through strategic partnership to monetize existing compliance services
• Designed 4 practice areas as a center of excellence around project execution and career pathing for team members

Minneapolis, Minnesota, United States

• Created comprehensive job architecture with equitable pay bands, increasing compa-ratio from.87 to.97 over the course of 8 months
• Established subsidiaries in London and Singapore, expanding FiveBy’s footprint internationally in fraud prevention
• Developed competitive pricing model, growing account profit margins on all active contracts from 29% to 42% over the course of one year
• Designed FiveBy’s first annual budgeting process, optimized and prioritized spend, and drove reporting metrics quarterly

Seattle

• Piraeus was a 40-person management consulting and business intelligence firm, acquired by Beyondsoft, a global IT services company headquartered in Beijing, China.
• Provided overall management for two Microsoft programs concurrently, leading 8-person team with budget of $1.6M.
• Increase P&L profitability from 34% to 40% through data driven analysis of Microsoft’s support lifecycle to decommission multiple support channels
• Orchestrated overall support strategy for Microsoft BizSpark for 90,000 customers globally
• Designed and introduced project health metrics to ensure on-time delivery of project deliverables, increasing client satisfaction and acquisition of new $600K revenue stream with a Microsoft contract
• Grew next generation of leaders through development career progression mapping, succession planning, and 1:1 mentorship

Seattle

• Partnered with cross-functional team of legal, technical, and business teams to develop, implement, and operationalize an incubation-based global mobility program for Microsoft; grew from 4 support specialists to 18.
• Functioned as project manager to define vNext with development and stakeholder teams; built work back schedule, managed risks/blockers, deployment, testing, and stabilization.

Seattle, WA

Shared Services Project Manager handling Nokia integration of profiles, regulated sites, taxonomy and search into Microsoft. Working across 4 workstreams in different geographical locations, with stakeholders to define project scope, risks, deliverables and schedule. SharePoint, MS Project, Agile, Risk Analysis, Contingency Planning

Seattle WA

• Maximized business development opportunities with firm sponsorships, local and national conferences, driving lead generation of 100+ leads per event
• Qualified and nurtured leads in the Environment and Renewable Energy practice areas; 3% of leads converted to paying clients
• Managing development of firm collateral, increasing brand exposure through social media; provided business intelligence solutions to optimize client development

• Acted as legal assistant for Renewable Energy focused attorneys, managed CRM, contract reviews

Washington, District Of Columbia, United States

• Promoted to manager to open, staff, train and manage $2M/year restaurant
• Established green initiatives, including food composting, green products, waste-oil recycling and implemented renewable energy, resulting in "B Corporation" certification
• Responsible for management of front-end staff and company payroll

• Researched and analyzed data, contributing to published scholarly works in the field of global trade policy
• Attended and reported on trade-related Capitol Hill briefings

Hawley, Massachusetts, United States

Environmental educator for grades 1 – 4 in western Massachusetts Land steward and trail maintenanceWilderness First Responder, chainsaw certified

Executive Mba

Bachelor Of Arts, Environmental Studies And Economics

Activities and Societies: Golden Key Honour Society• Graduated cum laude • Awarded Leadership, Achievement and Service scholarship based.