Silvana Hess Email & Phone Number

Nebraska, United States

Responsible for the ongoing growth and management of the retirement community, including all aspects of operations, sales management, budget, and resident and employee relations. Ensure the continuous operation of the community and perform any staff duties necessary for coverage. Manage property budget and interpret data from financial and performance.

Fort Lauderdale, FL

Managed a nationwide portfolio of a wide variety of real estate related assets held in a fiduciary capacity including acquisition, sale, leasing, development and property management. Responsible for risk control and ensuring that corporate policies and procedure as well as regulatory compliance are implemented successfully. Strong local and nationwide.

Ft. Lauderdale FL

Human Resources and Executive Office Management Professional providing leadership, guidance and support to US based Commercial Office staff for one of the largest South American Agricultural Commodities Importer. o Plan and implement successful training and development projects and initiatives. o Manage benefits, compensation, performance management and.

• Assisted Portfolio Manager with day to day operations for the USDA REO Sales Department by ensuring regulatory compliance and effective implementation of controls. Daily duties include QC/risk management, document.
• Analyzed Broker Price Opinions and appraisals to establish market price, handled property preservation, repair orders and Broker assignments.
• Formulated Property Disposition Plans in accordance to USDA/Investor servicing guidelines.
• Negotiated offers and assured timely disposal of assets while maximizing returns.
• Established successful relationships with Real Estate Brokers and vendors.KEY ACCOMPLISHMENTS:
• Consistently achieved monthly sales goals as established by management.

• Managed the administrative operations for the pre-construction sales division of Majestic Properties reporting directly to Company President.
• Directly supervised a staff of 3 administrative personnel, while overseeing daily business operations of 50+ Real Estate Sales Associates.KEY ACCOMPLISHMENTS:
• Coordinated 2000+ purchase contracts for pre-construction and condo conversion transactions.
• Developed and implemented sales agent’s commission compensation process and instructed accounting department for disbursement.
• Successfully implemented new strategies to strengthen administrative process and reduce information turn-around time.
• Effectively communicated with executives and served as liaison between management and staff.

• Meticulously managed daily office operations including listing agreements, purchase contracts, and escrow deposit.
• Recruited, trained, and evaluated branch managers and support staff.
• Mentored sales associates on company objectives and business standards.
• Maintained corporate web-site.KEY ACCOMPLISHMENTS:
• Served on Management Team as head of Operations Department, focusing on cost reduction by keeping corporate expenditures at a minimum while proficiently running daily operations for 4 offices.
• Contributed to drafting of Company operating budget, meeting and exceeding expectations for the year 2004. Reported directly to COO. Promoted to Operations Manager.