Silvana Puchoc Email & Phone Number

Santa Ana, California, United States

• Created multiple marketing packets simultaneously for clients with tight deadlines, and took ownership from start to finish• Prepared professional proposals that meet specific criteria and reflected brand standards for submittal to private and public sector clients• Coordinated with 6 project managers on proposal preparation, fee estimates, upcoming leads and graphic design• Coordinated with multiple primes, sub-consultants and public agencies on team efforts• Coordinated event planning for company’s first trade show booth, managed total budget, and was responsible for promotional material that increases brand recognition • Lead weekly marketing meetings with 3 offices to update project managers about marketing developments and proposals in progress• Maintained Marketing Database, including proposals status and event calendars; keep files current and notifed team of updates• Created and maintained in-house reference documents and tailor existing documents to be applicable to current projects• Conducted research on new and upcoming leads and create reference documents to track future proposals• Generated and edit company profiles, brochures, firm qualification information, and project experience documents• Established a strong image for the company through updating and maintaining company website and creation of promotional materials• Prepared daily summary info sheets on new marketing leads and coordinated with managers to decide which to pursue• Attended pre-proposal meetings with prime firms and open up new teaming opportunities with other companies

La Palma

• Designed & created marketing & online graphic content for online advertisement, brochures, invitations, email designs & site graphics.• Worked with marketing team in developing business and marketing strategies in order to generate more attention.• Developed plans by optimizing market data, financial data and analysis into business implications.• Managed and automate social media accounts daily and blog content on company’s website.• Performed research to gain consumer knowledge; monitor and report on competitive and market trends related to key industries.• Presented finalized ideas & concepts to colleagues and senior managers.• Kept up to date with new software, post-production techniques & industry trends

Panorama City Library

• IRS - certified to prepare individual income taxes.• Provided accurate income tax preparation assistance to low-income individuals, ensuring maximum deductions and researching complex regulations.• Improved client understanding of finances and discovered deductions leading to refunds of up to $5,000.

• Contacted customers explaining products and services and answering customer questions by operating telephone and computers.• Met with customers and completed orders recording names, addresses, and purchases; referring orders for filling.• Cold called potential clients to offer services and price quotations.• Influenced customers to buy services by providing information and price quotations.• Collaborated with graphic design team to create ads for My Quince magazine.