Silvano Griot Email & Phone Number

Turin, It

Turin, Piedmont, Italy

Turin, Piedmont, Italy

Criticalcase offer solutions for companies that have digital transformation projects with Cloud or MultiHybridCloud architectures based on new technologies, allowing us to offer H.A. services in order to guarantee a true 100% of uptime and enhanced performances for a fully-managed business service. Our approach is based on three main paradigms: Strategy, Solution and Governance, for all companies that need to implement Cloud Migration, Cloud Native Architecture and Data Management/Analytics solutions to optimize infrastructures and reduce costs. We have a high-level skill in improving site performances, thanks to content delivery solutions, image manipulation on the edge - especially in the fields of fashion and retail markets - also with specific solutions for China, Russia and Emerging Countries.We make customers' systems safer with IT security products, to monitor customers’ infrastructures with advanced solutions equipped with AI tools to save time and resources.My role is to sell solutions from the three business units Cloud Solution (Datacenter), Digital solution (AWS, Azure, Google platform, Alibaba, Tencent), Performance (Akamai, Dynatrace, CATO, Cloudinary, Varity,...) to new customers and consolidated customers for expand and consolidate the customer portfolio.

Turin, Piedmont, Italy

Main activities: Management of marketing campaigns with IT tools, finding new customers, analysing the competition and identifying new business opportunities. Analysis and development of procedural software tools to standardize the customer acquisition process, up to the delivery of the ordered product.CRM customization for the management of existing and new customers. Big data analysis with Microsoft power BI.

Turin Area, Italy

European market EMEA & IndiaDeveloping new markets for companies seeking success in new markets.Main activities: analyse the market, analyse the competition, participate in international trade fairs, find new customers, manage existing customers by finding new business opportunities, identify the best channel development (distribution, direct contact, commercial network or internal management through external agents).

Turin Area, Italy

Main activities and responsibilities:Work with the General Directorate to achieve the general objectives and ProfitManage the sales process in order to increase business opportunities with new and existing customers to expanding the portfolioDirect and coordinate the activities of the Commercial Department, manage relationships with business sectors in Italy, with theHead quarter in Germany and with customersEnsure the implementation of the directives and plans on time through effective and efficient management of resourcesCoordinate and support the new figures included in the company working in the home office in the territoryKnow the market and analyze trends, evaluate products, interpreting the general economic situation and making relevant suggestions to the General DirectorateSubmit for approval , disclose and update price lists and discount levels in collaboration with the marketing departmentPlan and manage the sales forecast with the General Directorate Italy and the Head Quoter in GermanyOrganize and control the sales network , give commercial support in negotiating for the best conditions of sale and intervene with customers more important in complex negotiations in closing phaseProvide reports on the progress of assigned areasAnalysis of sales margins in compliance with corporate policiesPlan and manage the sales forecast with the General Directorate Italy and the Head Quoter in GermanyParticipate in a concrete way to define marketing strategies and devising promotionsAttendance at major trade shows .Development and customer management:Manage the most important customers through constant and careful advice at all stages of the saleEditting offer with its margins and management of sales negotiationsElectrical sizing and testing of photovoltaic systems proposedSizing of structures according to the plant to realizeClose cooperation with the Head Quoter for the purchase of equipment necessary for the realization of photovoltaic systems

Turin Area, Italy

General Manager Italy (ad Interim) (February 2012-September 2012) In a time of change and in a moment of difficulty in the Company, I had the opportunity to manage for 7 months 2 Italian branches (Turin and Bologna) waiting to find a new General Manager. Results:The company has grown at the turn of 2009 and 2010; the creation of business processes in the commercial sector and the development of back-office figures give me the opportunity to manage better the increase of business and turnover. Following the optimization of processes has allowed us to maintain a high level in the number of orders despite the market downturn.In this period it was created and managed a Web-Marketing channel and E-commerce site. This allowed the company to reduce costs and to increase the profit margin in a rapidly declining market.

Development and management of sales network:Acquiring customers through regular telemarketing and constant monitoring of market Analysis of customer needs and expectations through detailed and integrated study of a company’s specific characteristics and needs.Design and development of marketing campaigns."Ad hoc" design and study of solutions with technical support. Drafting and negotiation of commercial proposals. Drafting projects in response to calls for proposals.Managing margins and allocating budgets to project managers.After-sales and consultancy services. Main customers: Unicredit Banca, Ospedale San Giovanni Battista di Torino - Molinette, Politecnico di Torino, DHL Italy, CISI - University of Turin, Bank IntesaSanpaolo, ASL TO2 ASL, ASL TO3, ASL BI, Regione Piemonte and Isvor Fiat, Olympic Committee – TOROC (Turin 2006), Seat Yellow Pages, Edizioni il capitello, Elea.