Versatile software development professional skilled in collaborating with teams to design, develop, debug, and refine software. Demonstrated success improving concurrency, increasing transaction speed, and reducing memory footprint to offer software in the cloud. Analytical and solution-focused with talent for debugging user issues using crash dump analysis with WinDbg and by creating reproducible test cases. Adept at leveraging effective communication, relationship-building, and problem-solving skills to provide best-in-class customer support.