Emily Silverman Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, Ca, Us

Woodland Hills, California, Us

- Managed a portfolio of corporate clients for the 200-employee furniture company—serving as the account manager for global retail partners, communicating with internal and external stakeholders on engagements, and stewarding millions in annual sales. - Established the onboarding strategy and systems for a Fortune 100 company sales channel—building strong relationships and communication channels, optimizing internal processes to meet specific partner needs, and scaling engagements to drive revenue and profitability. - Cultivated a robust network of customers, vendors, and partners—building trust, listening to their needs, tailoring product offerings to their priorities, and securing profitable long-term engagements. - Developed an in-depth knowledge of the company’s products and services, using expertise to educate and guide partners through the ordering process and identify growth opportunities. - Performed financial analysis on account performance and trends to develop and recommend data-driven decision-making.- Partnered with cross-functional teams, including customer experience, design, inventory, and order management teams, to ensure effective communication and coordination. - Directed the ongoing purchase agreement negotiations with the sales partners, conducted financial analysis and contract oversight to secure profitable agreements and communicated key financial and negotiation priorities to senior leadership.

West Covina, Ca, Us

- Oversaw a network of 50+ partner distributors and vendors for the eyewear distribution trade association—cultivating strong relationships with global partners, developing partner marketing campaigns, and fostering strong sales performance through the distribution channels.- Developed partner marketing process improvements to optimize assets, increase customer engagement, and strengthen sales channels. - Designed and distributed marketing materials to partners, including email, social, member events, and tradeshows materials.

Los Angeles, California, Us

- Oversaw strategy and growth for the rapidly-growing start-up’s subscription box product line—coordinating the international supply chain fulfillment process, implementing partnership strategies, and stewarding sustainable growth and sales performance. - Managed a customer service team of five representatives—assessing performance, prioritizing workflows, and guiding the team on strategies to resolve customer disputes efficiently or effectively. - Designed and executed the strategy for the launch of the company’s e-commerce shop for cosmetics and apparel—building new product lines to diversify revenue streams, coordinating global teams on the site launch, and generating brand awareness and scaling revenue significantly. - Implemented technology and fulfillment process upgrades using a proprietary partner platform to grow e-commerce business, oversaw the transition and ensured a seamless integration throughout the company. - Administered the e-commerce division’s annual budget—leveraging data to forecast costs, control spending, and scale for growth.

Los Angeles, California, Us

- Managed communications efforts with a rapidly growing startup’s subscription box customer service, leveraging superior problem-solving skills to resolve customer issues quickly and effectively. - Coordinated with back-end service providers and fulfillment house, providing operational oversight of the global supply chain and coordinating across the company on inventory. - Negotiated engagements with corporate vendors, building strong relationships with a network of partners to develop and secure profitable engagements.

Newton, Massachusetts, Us

- Oversaw the strategy operations at a fast-paced EdTech startup that uses technology to transform supplemental Jewish education—building the systems and structures that facilitated growth, adapting quickly and adeptly to the rapidly changing company, and fostering growth. - Managed daily operations including contract review, conference and event preparation, office and vendor management, and human resources. - Leveraged customer relationship management (CRM) technologies, including Salesforce, to manage partnership relationships, direct engagement strategies, and document sales trends.- Implemented one-on-one video chat and email customer service plan for families enrolled in the online course—leveraging strong communication and cultural sensitivity skills to meet the needs of diverse families.

New York, Ny, Us

Student Attorney for the University of Baltimore School of Law Innocence Project Clinic.

Law Clerk to Jason E. Cuomo.

Legal intern at general practice firm.

Judicial Intern for Judge David Young

Washington, Dc, Us

Bachelor Of Arts - Ba, Psychology & Criminal Justice

Doctor Of Law - Jd, Law