Matthew Silverman Email & Phone Number

New York, Ny, Us

Rockleigh, Nj, Us

Appointed into newly created role after writing business proposal that earned approval by CEO and Executive Committee to evolve company technology strategy. Spearheaded digital transformation within central IT while supporting 3 practice areas - Enterprise Data Management, Enterprise Architecture and the Project Management Office (PMO). Led 8-person team and reported to CIO.• Developed updated IT Project Framework, creating repeatable processes and consistent outcomes for approved IT Project. Created standardized approval and review gates, ensuring work was being done on company priorities rather than the first to resources as was previously done. Implemented online order status portal, Salesforce Service Cloud and Salesforce Voice under framework.• Created process and framework for reference architecture, standardizing documentation within IT by creating reference architecture program to document commonly used components of processes. Reference architectures were developed for Mass Updates for SAP and EDI transactions.• Championed several transformation initiatives, including implementation of Low-Code / No-Code platform; development of enterprise data platform to replace numerous inconsistent ETL processes to allow for single source for Central IT data products; and modernization of feature enablement monetization architecture to increase revenue from software and IoT devices.

Rockleigh, Nj, Us

Promoted to assess the state of the market and how company products met need and determine possible future products and services. Conducted competitive and trend analyses and held discussions with the industry analyst community.• Devised strategic plan based on market analysis and customer interviews for shelved DM Essentials product line, including 3- to 5-year development plan outlining line’s $200M potential. New products have been released within the DM Essentials line with a focus on multiple inputs, USB-C inputs, and USB data signal extension as identified in the plan.• Streamlined product lifecycle management process. Worked with supply chain team to review and consolidate Crestron’s product catalog - something never done within the company; presented business case and gained approval; guided the product managers over 2-year period to implement changes, which yielded the elimination of 1K+ SKUs (~¼ of the catalog), the discontinuation of unprofitable items, reduction of stock levels, and renewed focus on continuing product lines.• Tapped by SVP to map out competitive landscape of AV over IP (AVoIP) products (a multimillion-dollar spend) and perform a deep dive into functionality, market positioning, and opportunities to boost the company’s ~1/3 market share (2019). Recommended changes that significantly pivoted the strategy. Overcame resistance to gain buy-in from Product and Engineering teams and achieved an expanded market share from ~33% to 50%+.

Rockleigh, Nj, Us

Entrusted to identify gaps in existing product lineup and propose potential solutions to fill gaps. Contributed and supported roadmap and long-term product line evolution plans.• Conducted gap analysis of as-is state of AV Framework software product, after which, chosen to lead 18-month turnaround as product manager to realign product to corporate objectives. Achieved agile cadence, streamlining and accelerating product releases from average 1 - 2 per year to 1 - 2 per quarter - and secured some quick wins that reinvigorated the team. Successfully handed off new product following turnaround.• Hand-selected by CEO to serve as head of business development for higher education market for ~18 months, yielding 21% revenue increase during that time due to new messaging, updated campaigns, and structured approach to product placement based on sales analytics. Provided significant sales education, including new sales enablement materials, weekly meetings, and sales analytics, connecting the dots for and mobilizing sales team.

Rockleigh, Nj, Us

Earned fast-track promotion after 1 year as Design Engineer to lead team and challenge group-think environment while supporting Enterprise, Educational, Government, and Consultant vertical markets. Led 5 Enterprise Solution Engineers and 1 Project Documentation Engineer to contribute $460M+ in audiovisual project quotations by Sales Support Services.• Developed new department workflow for intake and processing of quotations from dealers. Reduced turnaround of quotations from an average of 5 business days to 3 business days and reduced revisions by 50% be aligning requests with engineers with best-fit skill set.

Fairfax, Virginia , Us

Throughout my 14-year tenure with George Mason University, I progress through a series of roles with increasing scope, accountability, and influence to ultimately serve as the Program Manager for Learning Space Design. In this role, I managed all aspects of learning space projects from initial design through planning, equipment acquisition, implementation, vendor/contractor relations, testing, to commissioning to classroom support.• Oversaw the project planning, training, budget, and coordination of the project team.• Developed university classroom technology standards.• Provided Tier 3 technical support for audio-visual (A/V), video conferencing, and related network configuration issues.• Evaluated new and existing technologies to ensure that classroom and lab technologies remained technologically competitive, as well as meeting the technology needs of academic clients.