Senior Real Estate Specialist assisting customers in buying, selling and relocating

Brookdale Senior LivingLake Port SquareLeesburg, FL August 2012 – April 2014Marketing Coordinator / Assistant to DirectorFreedom SquareSeminole, FL Move in coordinator / Event planner / Asst. to Director• Assisted new residents by coordinating with transition moving company• Assisted new resident by establishing furniture floor plans and determining downsizing plan• Created, plan and coordinated themed housewarming parties for new residents and design menu• Worked with Director of Marketing and Outreach • Coordinator to design monthly marketing plans• Created, planned, coordinated, and implemented monthly prospect and/or referral source activities and events as specified by the community marketing plan• Compiled data for weekly, monthly and quarterly reports as required• Maintained monthly running budget, cross reference with PEAR systems and provides to SMD• In a 2013 first quarter comparison to previous year had a 50% increase in new lead generation thru monthly prospect events (new beginnings)• Assisted in the sales process by helping prospective residents, their family members, and/or advisors in the decision-making process by understanding their needs and educating them about our services and programs • Responded promptly to every telephone call or in-person inquiry from all referral sources, prospective residents, and families. • Provided appropriate community and company information to anyone who inquires.• Processed all departmental invoices• Maintained inventory and orders office supplies and promotional items, and prospective resident supplies • Monitors on hand collateral and order

Independent Contractor - Real Estate Assistant Office Manager to office of 25 Agent

MI Homes, Inc. - Orlando and Tampa, Florida August 2005 – October 2008 DivisionAdministrator / Executive Assistant / Land Administrator Division Administrator Responsibilities 9/2007 – 10/2008• Administered payroll, commissions, vacation time (PTO) for all employees (175 employees)• New hire processing: background screening, employment verification drug testing• Assisted with benefits enrollment, changes, garnishments and maintained personnel files• Assisted in development of job descriptions and annual performance reviewsCoordinated training initiatives: Planning, resource allocations, set, delivery• Spoke with employees in regard to performance and assisted supervisors in write-up• Performed deposits, coding for accounts payable• (A/P) and account receivables (A/R)• Analyzed and pre-approve auto expense • Prepared impress checks, maintained check registry and reconciled account• Maintained log of employees with building access cards, gas cards, company credit cards• Assisted in developing and processing operational objectives and procedures• Populated manager reports and created ones using queries and filters in PeopleSoft Executive Assistant to Division President Responsibilities 03/2007 – 09/2007• Provided support to Division President (corporate executives & VP of Land Acquisitions • Scheduled meetings/conference calls• Assisted in development of executive level reports and presentations and divisional reviews• Communicated with homebuyers in regard to escalated situations• Legal liaison between president, corporate legal department and division attorneys• Analyzed and pre-approve auto expense reimbursementsLand Administrator / Assistant to Land President & VP Land Acquisitions08/2005 – 03/2007• Provided administrative support Land President, VP of Acquisitions and 4 project managers • Processed vendor invoices •,Analyzed and pre-approve auto expense reimbursements