Silvi Octavya Email & Phone Number

Indonesia

Jln Yos Sudarso Kav 23 -24 . Jakarta Utara

Bank Indonesia , Jln Mh Thamrin Jakarta Pusat

1. Responsible for building and maintaining the day-to-day operation of computer networks that companies and organizations rely on. These networks typically include an intranet, extranet, local area network (LAN), and wide area network (WAN). ( VPN and Internet)2. Troubleshooting, diagnosing and resolving network and system problems.3. Monitoring network performance to determine if adjustments need to be made.4. Reporting network status to key stakeholders5. configuring and supporting network equipment including routers and switches6. coordinating with other units and divisions is needed for the benefit of the network in the customer

Telkom Sto Gambir Jalan Medan Merdeka Selatan

1. Has responsible for monitoring the network, server, email, and checking for problems if there is an alarm or certain conditions that require special attention to avoid impacts on the performance of the network itself.2. Acts as a Help Desk, which receives incoming complaints from customersComplain / request services, products, services from the ISP, then follow up, analyze, andcheck whether the problem/request the customer is solving3. Coordinate with other teams with different divisions if needed, regarding the service used by the customer4. Activating VPN and internet services for the corporate segment