✉ yanderamos@gmail.comDynamic IT Project Manager with extensive experience in software development, technical training, and operations management across various industries, including telecommunications and education. Expertise in low-code technologies, cloud infrastructure, CRM/ERP systems, and data analysis. Proven ability to lead large-scale projects, optimise operational workflows, and enhance customer satisfaction. Skilled in developing and delivering technical training programs, fostering team development, and driving organisational success. Multilingual professional fluent in Portuguese, English, and Spanish, with a strong academic background in data science and engineering.Career Highlights-Cloud-Based Backup Service Implementation: Successfully led a USD 2 million project to design, validate, and implement a cloud-based backup service for B2B clients, enhancing data security, real-time tracking, and scalability. Partnered with IBM for infrastructure development and achieved a 98% success rate in testing with smaller clients. Rolled out the solution for 50% of Itaú's clients within a year, generating over BRL 1 million in revenue and positioning the company as a leader in innovative cloud storage solutions.-Vivo Internet Services Expansion: Led a 1-year project to expand Vivo's internet technology services post-Telefónica acquisition. Trained and managed over 80 corporate technology team members using a structured CRM-based strategy. Achieved a 32% reduction in B2B client complaints through improved operational processes and proactive communication, resulting in a salary promotion for exceptional results.-Developer Bootcamp Creation and Execution: Designed and implemented a 4-month developer bootcamp for Scorpion Circle, equipping new developers with low-code expertise and preparing them for client projects. Delivered hands-on training, mentorship, and curriculum development, ensuring a 100% developer readiness rate and supporting the company's growth as a Portuguese unicorn now headquartered in the United States.