Arranging to fundraise and develop strategies and procedures for a nonprofit organization promoting Vancouver's Latin-American culture.Responsible for greeting and developing relationships between the organization and donors.

Maintained solid customer relationships by handling questions and concerns quickly and professionally. Resolving complaints and effectively deciding on the best resolution.Hosted customers carefully in the store, creating a pleasant environment during purchase and building a warm and personalized relationship.Supported the shipment and stock promptly, paying attention to the store necessities and enthusiastically helping the managers and team members.

Drafted and analyzed contracts according to the applicable law. Consultant in the areas of family and civil law.

Advocated and acquired knowledge for extensive litigation experience in insurance contracts, managing lawsuits for large insurance corporations.Effectively represented clients in civil courts. Drafted and reviewed contracts following current civil and consumer legislation.Improved and expanded procedures for better conflict resolutions in a group negotiation division.

Provided client legal advice and contract risk assessment, monitored lawsuits, and negotiated with opposing parties to avoid litigation.