I am a seasoned professional in International Trade, bringing expertise as an Export Area Manager who transitioned into coordinating Customer Care out of passion. My dedication to customer satisfaction is infectious. With a solid business background, I stay consistently engaged with innovation.I provide consultancy services to support SMEs in export, sales process management, often starting with CRM systems (Customer Relationship Management). I delve into facilitation practices and apply frameworks to align strategic objectives.I thrive on exploring new markets, creating bridges, and seizing opportunities. I believe in building relationships and devising solutions. I am a vibrant, motivated individual oriented towards action, yet I always maintain a keen ability to see the bigger picture.Through experiences in companies with cross-functional and intercultural teams, my interest has deepened in human resource management and leadership studies. My goal is to enhance synergy among different business departments, consequently improving their efficiency.I embrace the philosophy of continuous improvement, both in individuals and in recognizing the vast potential of networks as driving forces for a better society and, by extension, a better world of work.