Silvia Cuellar Email & Phone Number

Annapolis, Md

Specializing in providing technical & web based services world wide.

Hanover, Md

• Project managed numbering inventory for all retail stores in the NorthEast region for over 700 markets.• Created and designed metrics to accurately analyze, monitor, calculate and forecast the market needs based on the various trends, current demands and marketing strategies• Monitored and ensured all projects from start to completion per decommissioning, replacing, and implementing new switches to keep the network abreast on the most recent emerging technologies. • Coordinated, supported, and oversaw all mergers and acquisitions in the NE region with deadlines met, devoid of any disruption to both new and existing customer base. • Communicated and collaborated with the various teams such as marketing, billing, interconnect engineers, data translations, and the code administration groups.• Liaised with all industry contacts including the FCC, NANPA, as well as other outside competitive LECs.• Tested and quality assured all received inventory, reserved and provided required administrative and test numbers, ensuring compliance with all federal, state, and local laws including E911, before releasing them for sales.• Continually expanded the market coverage, raising company revenue in the NorthEast region above the expected forecast.

Reston, Va

• Entered all newly obtained NXX codes, LRN’s, network changes, disconnects, as well as correcting discrepancies into Telcordia’s BIRRDS database maintaining proper routing (OSS billing), reflected in the monthly LERG database. Obtained CLLI codes for all new MSCs and POIs through Telcordia Technologies centralized location online entry system (CLONES).• Complied and submitted the semi-annual numbering resource utilization forecast (NRUF) reports due to the FCC, and ad-hoc and irregular NXX utilization reports requested by the various state PUC/PSCs to ensure that Sprint Nextel complies with regulatory law and qualifies for additional NXX codes.. • Operationally managed number pooling and number portability by updating BIRRDS with pooling flag and porting flag in LERG6 on all Sprint Nextel’s NXXs.• Assigned LRNs to all POIs in LERG14, and interacted with the pooling administrator to donate and receive 1K blocks, updating customer operations, the LERG13, and master the number pooling process both internal and external to the company. • Attended industry (CIGRR) meetings to report and present management with current developments and issues related to the impact of our business, influence decisions, issues, concerns, and/or suggestions pertaining to business models and procedures which directly affect Sprint/Nextel’s OCN.

• Liaised between Worldcom and wholesale carrier partner, Cingular Wireless, to provide wireless service over Cingulars networks under the Worldcom name. • Developed and nurtured effective contacts to provide total knowledge of wholesale carrier partners and serve as the subject matter expert (SME) and POC for the wireless organization.• Supported sales managers, finance, field marketing representatives, billing, activation managers and customer service representatives to roll out future rate plans according to schedule.• Gathered and analyzed wholesale carrier rating and guiding attributes, coverage guidelines, feature usage and pricing/product requests.• Created PowerPoint presentations to communicate research analysis, network forecasts, and project development status.• Managed data integrity and quality assure production from all departments.

Washington D.C. Metro Area

• Set standards for Network Planning that include planning for local and long distance voice services, Internet services and dedicated data offerings.• Utilized planning tools to forecasting the network’s expansion, ensuring capacity was kept at a proper level, maximizing network profitability to meet the customer’s current and future demands, providing all updates and development via MS PowerPoint presentation. • Negotiated with external vendors to procure the necessary trunking (voice/internet/backbone) and services to support the network, as well as real estate facilities and introduction of service into a new area (E911 testing and certification of SS7). • Tracked and ordered the necessary non-tangible resources necessary to support the roll-out of the network (CIC codes, Internet Protocol addresses, NPA/NXX).• Ordered new NPA/NXX’s which included providing forecasting and order utilization reports, proper forms containing necessary information, performance of LERG queries, code splits, and number pooling when needed.• Ensured that all necessary regulatory and certification issues have been addressed prior to the introduction of service into a new area (E911 testing and certification of SS7).

• Established connections between Sprint and customers (AOL, Earthlink, and corporate customers) internet backbone using either X.25 or SS7.• Built dial IP ports, which include configuring Cisco 2507 & 2501 routers, 3Com RAS, assigning backhauls, allocating full and half class C addresses, reserving capacity ports, configuring serial links.• Analyzed different methods of connection in order to provide cost effectiveness using MS Excel.

• Managed and developed network project plans including network maps showing architecture, capacities, and growth forecasts while performing economic studies for the most cost effective network design.• Established connection for central office, SS7, and network facilities, providing voice and data services over an ATM backbone.• Coordinated with circuit designers, as well as traffic engineers, to project any potential set backs and correlate accordingly to provide smooth cut –overs.• Followed up with network provisioners to guarantee all orders were placed and implemented according to schedule.• Transported/transmissioned planning and design including colo buildouts, trunking, long-haul, and equipment interconnections.

• Managed the installation schedules of multiple projects providing services at the DS0, DS1, and DS3 level. Services include; Switched Voice Service (PRI/BRI & Standard), Dedicated Lines, Frame Relay, ATM, Cisco 7500 Routers, X.25, Toll Free, CSU/DSU, Analog, and Digital Services.• Coordinated the FTS2001 services in a timely manner for MCIWorldcom customers and Local Exchange Carriers through direct interface with Site Engineers, Account teams, LEC’s and other provisioning organizations • Ensured all quality assurance on implementation plans, as well as ensuring all roadblocks and pitfalls were removed before ordering any transitions to be done• Followed up installations to ensure all equipment had been installed in a timely manner, as well as ensure services had not been interrupted.• Established point of contacts for site surveyors and site engineers for information verification relative to completing site survey plans.• Assisted in the implementation and re-design of frame-relay networks.