Delivering course curriculum in the classroom and/or online in alignment with course objectives, pedagogical approach, and evaluation policies and procedures

• Lead role in optimizing and maintaining efficient operations of business, administrative and clinical systems at all sites to decrease costs and increase operating efficiencies. • Facilitated the assessment, planning / design, development, and implementation of new solutions for network sites, to improve patient outcomes.• Directed vendors and hospital systems staff in the implementation, improvement of systems, protocols and processes to support network initiatives.

IT Development leader with a strong balance of business acumen and development expertise in managing multiple and simultaneous largescale development projects from new business development through to deployment to meet customer expectations.Accomplished Quality Assurance Director with 20+ years of progressive experience and proven record of significant, successful contribution in quality management, project management, process improvement, business analysis/evaluation, product-development life cycle methodologies, supplier management, and quality management systems, processes, standards, and systems.Developed, built and managed an effective geographically diverse, high-performing team in a matrix fulltime/onshore/offshore model which supported the delivery of transformational software products with few production defects and no project roll-backs over the past 10 years.Program Manager responsible for a program and operating budget of approximately $50 million and a capital budget of between $5-8 million. Slashed consulting costs by negotiating pricing and fees; established strategic mutually beneficial partnerships and relationships while ensuring the continuation and enhancement of services.

• Implemented supportive PMO office to standardize portfolio, program and project-related governance processes. Facilitated the sharing of resources, methodologies, tools, and techniques enabling processes to continuously support management of projects, programs and portfolio work.• Developed and optimized program management processes, including time reporting, project status tracking and reporting, headcount / contractor / vendor management; provided clarity and consistency in meeting legal, financial and business requirements.• Developed and implemented modified RUP methodology used by development teams, including design of templates, flowcharts and development processes; efforts led to clearer accountability and better performance.• Established and managed status reporting processes and program prioritization tools, ensuring streamlined, accurate project tracking and greater transparency.• Managed delivery of projects from inception to completion, including producing and maintaining project plans; made certain that appropriate timelines were defined and met.

Business Consultant managing the development and implementation of Property & Casualty insurance software. Member of extended sales team supporting new client sales cycle.

Account Manager for large insurance client, plan and manage key account to maximize revenue and profit opportunities, while aiming to achieve the highest levels of customer satisfaction.Supported clients through sales, requirements, development & testing to project delivery. Managed global team of developers and BA’s for milestone delivery ensuring timely delivery.Implemented ISO9000 Standards