Silvia G. Email & Phone Number

Waterloo, ON, CA

- Created pixel-style animated sprites and implemented them into an endless runner game in Unity, defining a charming visual style- Developed CSS animations in a React framework while accurately following the provided references, contributing to a seamless and professional experience for an interactive website

- Reduced workload for both employees and clients by designing, proposing, and developing a new posting board system in Laravel- Discovered, documented, and fixed usability issues and other bugs across the existing website and unreleased features

- Guided the design decisions for the Flight Deck which led development for 3 projects, collaborating with a team of software developers- Improved experience for pilots on the go by redesigning the mobile view for a web app, allowing them to enter information in under 5 minutes- Performed a UX audit based on best practices which drove over 100 improvements.

- Generated a variety of user personas and made an IA diagram to gain insights on the employee relocation website's current state- Identified key design requirements by investigating competitor products, making user flows, and participating in ideation processes- Created wireframes and prototypes with Axure for new and updated features to give to developers

- Redesigned a user interface using Figma for an internal Q&A system chatbot and developed matching CSS to follow company branding- Collaborated with a team of 6 developers and provided design guidelines for software development- Marketed content by creating visually appealing posters with Illustrator and a promotional video with Premiere Pro

- Resolved over 80% of daily support tickets by communicating with tools’ users, determining the cause of issues, and providing solutions- Streamlined repetitive actions by executing REST API calls with cURL scripts and developing bash and batch scripts