Building and maintaining strong business relationship with partnersDirect point of contact for all employeesManage employee relations with high focus during transitionsProvide clarifications in regards to the payroll servicesCoordinate the Extended Benefits process across the organizationDriving the bonuses processPrepare monthly HR reportsOrganize the Induction programConducting Exit Interviews

Deal with resource requests received from our internal customers(Project Managers, Region Leads).Achieve resolution to new staffing requests by finding and decidingappropriate resources to be scheduled. Maintaining up-to- date skills profile, knowledge and competencies for the centralized poolof resources.Remain aligned on Regional Leads and Project Managers by communicating regularly, attending calls and monitor scope changes and business priorities. Collect and update new project, Dashboards from PM’s as needed. Keep the data in the system up to date and accurate.Advertise and promote the availability of consultants globally to encourage sharing of resources across regions and increase utilization. Work cross-functionally with peers in other regions to support the fulfillment of international staffing requests.To measure Utilization, leverage available reports. Escalate to Region Leads if resources are not fully utilized.Apply regular audits to proactively spot forecasted bench time for consultants and share with Resource Managers and Business Leaders to drive the identification of new opportunities Works with Partners to hire Sub Contractors in line with our region plan. Support hiring process. Management and maintenance of accurate job descriptions to support recruitment.Managing attrition/retention/WFR and promotion reports for the region. Supporting requisition process for new hiring employees.Review and Approve Overhead activity including: Training, Administrative and Bench Time, correct staffing mismatches, time incorrectly logged and other activities in order to achieve projectmilestone while achieving financial target.Cooperate with Operations to ensure resource revenue forecasting is accurate (up to date bookings with correct rate assignments).

Monitor status for commitment/non-commitment salesopportunitiesManage sales tracking tool and report on important informationKeep records of sales trend and order sales report statusRemained aligned with the sales team by communicating regularlyand attending weekly calls regarding the status of the sales in theregionProvide assistance for customer orders, account statuses andrelevant problemsReview pending orders statusProvide data, reports and guidance to help the sales team

Manage global online booking processes/tools, measuring volumeand employee acceptanceManage travel approval process, depending on business needsProvide leadership in evolving and communicating the global travelpolicyMonitor travel and expense related policy compliance andrecommend strategies to improve compliance. Working closelywith the Accounting department.Manage designated airline and hotel suppliersInteract with employees, management and suppliers to resolvecustomer service issuesProvide employee training on how to best access the travelwebsite and other travel resourcesEvent organizer for Central Cluster region and ME including:detailed proposal for events like timelines, securing a suitable

Direct selling of the managerial education products.