Silvia M.

Silvia M. Email and Phone Number

Service Specialist Scam Prevention & Certified Office Manager IHK, Certified Fraud Examinator @ Wayfair
boston, massachusetts, united states
Silvia M.'s Location
Germany, Germany
About Silvia M.

Sales Manager;Problem solver Customer Focus, online and in-store sales experience. Presentation and communications Skills, pro-active customer care service, organisational skills, team-player, word processing, personal development coaching. Office Manager,administrative support, Managing and Measuring Work, Business fluent English.

Silvia M.'s Current Company Details
Wayfair

Wayfair

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Service Specialist Scam Prevention & Certified Office Manager IHK, Certified Fraud Examinator
boston, massachusetts, united states
Website:
wayfair.com
Employees:
11443
Silvia M. Work Experience Details
  • Wayfair
    Scam Prevention
    Wayfair Apr 2022 - Present
  • Wayfair
    Senior Associate
    Wayfair Sep 2018 - Present
    Nordrhein-Westfalen, Deutschland
  • Dufry Group
    Sales Service Representative
    Dufry Group 2016 - May 2017
    Düsseldorf Area, Germany
  • Business School Duesseldorf Ltd
    Diplom Kauffrau
    Business School Duesseldorf Ltd Aug 2014 - Jul 2016
    Düsseldorf Area, Germany
    Bürokauffrau für Büromanagement / Office Manager:MS Office: Excel ,Word, Power Point; Business English, Financial accounting,Cost and performance accounting,Accountancy, Economics business studies, Maintenance, Accountancy and calculationPayroll accounting, Commercial processes in small and medium-sized enterprisesHuman resources management, Corporate management and organisational psychologyBusiness administrationOffice Manager,administrative support, Business fluent English,document preparation,time management,travel and meeting planning, customer service,organisational skills, telephone skills, team-player,Customer support during the trip,word processing.
  • Messe Düsseldorf Gmbh
    Sales Counsultant
    Messe Düsseldorf Gmbh 2013 - 2014
    Düsseldorf Area, Germany
    Sales Consultant: Representing the Company in a professional manner, providing excellent customer care and having a vast knowledge of the products available from the company to insure that the Clients are fully satisfied with the service provided by the Company and myself, supporting the sales Team when required, face to face interaction with the customers, completing sales and transactions, communicating with potential buyers worldwide using my secondary languages at native speaking level, ensuring all administrative tasks required within the given timescalescale.
  • Galeria Kaufhof Gmbh
    Sales Representative
    Galeria Kaufhof Gmbh 2012 - 2014
    Düsseldorf Area, Germany
    Assisting customers with any of their shopping needs. Providing customers with a great shopping experience; Customer Retention, vast knowledge and understading of products including the merchandise, upto date and knowledgable on the latest and current fashion trends, convey the Jewelry fashion and style correctly and professionally. Process transactions efficientlx and perform the store visual merchandising responsibilities and all other duties required.
  • Hafenforum
    Entrepreneur
    Hafenforum 2010 - 2012
    Duisburg Area, Germany
    Full responsibility for all aspects of owning and managing a successful Business. Prioviding the customer with an professional experience by excellent customer service, professional, polite and friendly staff.Managing and training the staff to always display an outstanding level of customer care. All Management and staff knowing that customer satisfaction top priority and providing excellent service to every customer.Ordering and tracking all of the supplies, equipment and all inventories.Interviewing and hiring all staff, Training roled out to all staff, scheduling work rotas, Holiday cover and sick cover. Discplining employees when required. Finance, Promotions and Business growth. First Aid Training, Excellent understanding of the current Laws and Legal requirements of running a Business. Outstanding leadership traits, analytical capability and positive attitude and self-confidence when speaking with Clients, purchasing, suppliers or staff.
  • Bundesverband Freier Sachverständiger
    Office Assistant
    Bundesverband Freier Sachverständiger Aug 2008 - Aug 2009
    Düsseldorf Area, Germany
    Co-Ordination and implementation of office procedures. Responsibility for specific projects and tasks; responding professionally and with excellent level of customer care on all Telephone and email conversations, organizing and distributing all incoming post and outgoing post, Completing all Paperwork required within the targeted timescale, Filing documents and computer-based information; photocopying and printing documents, any other duties required.

Silvia M. Education Details

  • Certified Fraud Examiner
    Certified Fraud Examiner
    Financial Forensics And Fraud Investigation
  • Business School  Gmbh Düsseldorf
    Business School Gmbh Düsseldorf
    Business Administration
  • Geological Industrial High School And Professional School
    Geological Industrial High School And Professional School
    Geologist

Frequently Asked Questions about Silvia M.

What company does Silvia M. work for?

Silvia M. works for Wayfair

What is Silvia M.'s role at the current company?

Silvia M.'s current role is Service Specialist Scam Prevention & Certified Office Manager IHK, Certified Fraud Examinator.

What schools did Silvia M. attend?

Silvia M. attended Certified Fraud Examiner, Business School Gmbh Düsseldorf, Geological Industrial High School And Professional School.

Who are Silvia M.'s colleagues?

Silvia M.'s colleagues are Minda Tiernan, Vinayak Pattanshetti, Peggy Gutierrez, Jingcheng Walter Wang, Molly Flanagan, Arzuman Amrahov, Fred Hopkins.

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