Silvia Merelli Email & Phone Number

Desio (Mb) - Italy

- checking and validation for the billing of job boards closed by the assistance centers- billing process to the producers

Cernusco Sul Naviglio (Mi) - Italy

In my long employment in HP (Hewlett-Packard), I covered the position of Administrative Assistant and then Executive Assistant for the last 6 years, working also in an EMEA environment for a Senior Vice President.Key responsibilities as Executive Assistant:• manage my boss e-mail, giving priority to urgencies and taking care of them directly, facilitating remote management, filtering also all communications and phone calls • manage in the best way my manager’s agenda• prepare an annual events’ calendar, including all internal business reviews, customers meeting and press events• represent the first point of contact for internal and external customers and make sure that the escalations were followed up within the organization•organize travels (flights, accommodations, transfer) for my direct manager and sometimes for the other group’s members•organize internal meetings and events, also outside Italy•set up and prepare material to support all meetings and phone calls•produce monthly performance reports, meeting minutes, making also a follow up on scheduled actions and deadline•management of internal and external communication, creating also some internal procedures when necessary•responsible of timelines and deadlines for communication and for the manager's activity

Cernusco Sul Naviglio (Mi) - Italy

During the normal role of assistant, I had the possibility to be involved in other duties as:• during the merge between HP and Compaq I was involved in the coordination of post merger integration activities•arrange training when requested be responsible for purchasing activity, producing orders and contracts, managing internal requests and suppliers•produce offers for quoting some deals• I covered the position also of Project Manager Organization Admin and I was responsible to construct monthly calendars and monthly meetings e.g. reviews, project and support team reviews (inc. VC set-up and taking under consideration EMEA holidays), update holiday calendar, contacts & governance lists, updating the SharePoint, adding added value information for the team on an ad-hoc basis, changes to pdl's, producing the meeting material - compiling all material into 1 coherent presentation

Gatwick Airport London - England

Waitress in room service (food & beverage division) as ”language and job trainee” and then, in the coffee shop and promoted to a higher level

Stresa (Novara),.Italia

Seasonal contract for switchboard operator at the room service. Continuous relations with International customers by phone in English language

Milano, Italia

Seasonal contract for switchboard operator at the room service. Continuous relations with International customers by phone in English language

Preliminary English Test

Diploma Istituto Tecnico E Professionale