I look for ways to streamline our internal processes and how we can integrate new technology to simplify the day-to-day. I plan, manage, and execute multiple cross-functional projects to create solutions that meet the business needs by:> Coordinating project activities and ensuring smooth workflows, including creating and maintaining project documentation.> Monitoring progress and schedules.> Fostering user experience and user interface evaluation, and> Communicating with project stakeholders, management, and other relevant parties.

Monitored the department's Onboarding and Trainer Certification Programs' through gap analysis by which I tracked their effectiveness or identified the need to update or develop new training material. Led the complete re-design of our global Trainer Certification (Train-the-Trainer) program and collaborated on the new curriculum created for onboarding. Wrote SOPs to help the team carry out our complex routine operations for worldwide efficiency, quality, and uniformity of performance.Collaborate with an FTC task force to identify the need for new processes or process updates to ensure alignment with FTC guidelines and directives.

Implemented internal compliance processes - designed and wrote:> Influencer and Brand Partner guidelines for social media advertising following FTC regulations. > Internal Standard Operating Procedures (SOPs), Work Instructions, Guideline Documents, and performance tools to educate and monitor the YesYouCan! Coach Business Online Marketing and Advertising.

Onboarded new team members and educated existing members via the "MPC University" program: Trained in organizational and departmental philosophy, Marketing Plan application, procedural implementation, communication, case file management, investigative techniques, technology application, and facilitated cross-training. I cultivated relationships with other departments to understand their processes and capitalize on opportunities for process improvements and workflow efficiencies between groups.

Provided administrative and business support to the Director of Field Operations of the Member Business Practices & Compliance Department by managing the > Execution of weekly and monthly reporting packages> Departmental budget via Hyperion Planning> Training needs> Team's travel and events > Records Retention policy

Investigated high-level case files from the preliminary research to the file's resolution. Speaker at Distributor events to train on the Marketing Plan Rules.Assisted in guiding Department workflow: > Provided support and guidance to Associate level staff members on case file work. > Oversaw and distributed incoming departmental emails via Complaints and Internal Inquiries. >Audited Associate level case file work to ensure case file followed procedure and resolution aligned with investigation details. > Signed off on completed case file work.

Researched ethical file types from the preliminary research to the file's resolution. Coached Herbalife Nutrition Distributors by interpreting and clarifying the Marketing Plan Rules. Researched high-level and special files/projects.

Guided Herbalife Nutrition Distributors on Nutrition Club process-related topics and enforced rules per Herbalife Sales and Marketing Plan.